Galaxy S3 won't Update

**Wilfi** · 11-11-2012, 11:58 AM

I have a Sprint Galaxy S3 and it will not update to jelly bean. When I look at the device's details, it says that it is at 4.0.4. When I try and click update firmware though, it says there are no updates available. I've tried syncing too and my parents have it for there s3's. Help!?

**archangel849** · 11-11-2012, 12:11 PM

Have you tried the method posted in other threads? Clearing the Google services framework data in the application settings. Then trying the update again? Took me 6 times before it worked.

Sent From My Galaxy S3

**av1atrx** · 11-11-2012, 01:39 PM

When I try that method, I get a message about how all the application's data will be deleted permanently. Is that normal and ok to press "ok"?

**Skunkape60** · 11-11-2012, 02:15 PM

Originally Posted by av1atrx

When I try that method, I get a message about how all the application's data will be deleted permanently. Is that normal and ok to press "ok"?

yes

This method only works if the ota was already sent to your phone.

**archangel849** · 11-11-2012, 02:36 PM

When I did my update, I lost things on my sd card. Make sure to back up up your data.

Sent From My Galaxy S3

**Ntchwaidumela** · 11-11-2012, 02:52 PM

Originally Posted by Wilfi

I have a Sprint Galaxy S3 and it will not update to jelly bean. When I look at the device's details, it says that it is at 4.0.4. When I try and click update firmware though, it says there are no updates available. I've tried syncing too and my parents have it for there s3's. Help!?

Just do a manual update, following the numerous posts. It's simple, you won't lose your files, etc., and it'll only take a few minutes. It's a big file, so make sure your battery has a good charge. If you have questions about the manual update, they've probably already been answered in those posts. But, if you still have questions...just ask.

**Skunkape60** · 11-11-2012, 03:34 PM

Originally Posted by av1atrx

When I try that method, I get a message about how all the application's data will be deleted permanently. Is that normal and ok to press "ok"?

This only deletes APPLICATION DATA for that one application. It is no big deal as it is nothing you need.

**Mazen Yaghmour** · 01-09-2013, 05:57 PM

Heloo, i have the new android version 4.1.2 and when i press software update it give me'':access to the software update service is provided to users in the order in which they request it,try later...
what i can do about it???
plz help

**Skunkape60** · 01-09-2013, 10:47 PM

Originally Posted by Mazen Yaghmour

Heloo, i have the new android version 4.1.2 and when i press software update it give me'':access to the software update service is provided to users in the order in which they request it,try later...
what i can do about it???
plz help

What are you trying to update? 4.1.2 is the most current update and not even officially out and has not been released for the Sprint yet.

**staceyek2011** · 01-10-2013, 11:04 AM

hi i am having the same problem all my family have the s3 but mine is the only one that hasnt updated tryed the manual download but it wont let me download it

**meyerweb** · 01-12-2013, 10:20 AM

What version do you have, and what are your family's phones on? Have you rooted?

**Skunkape60** · 01-12-2013, 04:03 PM

Originally Posted by staceyek2011

hi i am having the same problem all my family have the s3 but mine is the only one that hasnt updated tryed the manual download but it wont let me download it

Go into the about phone in settings and if you're on version L710VPBLJ7 (SPRINT) you are already on the most current official version. Also worth asking, is your S3 a Sprint, AT&T, TMobile or Verizon model. All the different carriers have didfferent software and get updated at different tims. Just because the Sprint model gets an update means nothing for AT&T phones.

**georgeschahoud** · 03-16-2013, 05:33 AM

Its didnt work i try it a lot of time but my phone isnt ota i have my s3 4.0.4 and no update available can u help me ?? And my base band i didnt find it in google so i dont know were my phone come from

**meyerweb** · 03-16-2013, 10:45 AM

Are you on Sprint, or another carrier?

**Golfdriver97** · 03-23-2013, 10:36 AM

Originally Posted by Wilfi

I have a Sprint Galaxy S3 and it will not update to jelly bean. When I look at the device's details, it says that it is at 4.0.4. When I try and click update firmware though, it says there are no updates available. I've tried syncing too and my parents have it for there s3's. Help!?

You can go to samsung updates.com and look up your device (SPH-L710). Then download the .zip file. Because it's a zip, you will have to place it on either your SD card or your phone's internal memory. I would suggest the SD card. Reboot into recovery, and apply the update from there. DISCLAIMER: This method may wipe your data. In fact, I would suggest to voluntarily wipe it anyway, along with cache.