Page 1 of 2 12 LastLast
Results 1 to 25 of 26
Like Tree2Likes
  1. Thread Author  Thread Author    #1  

    Default Google Music locks up when Samsung Galaxy S3 goes idle

    Hello All - I am really hoping someone here can help me.

    I have a new Samsung Galaxy S3 - just bought it 2 days ago.
    I am running Android 4.1.1
    I have the screen set to timeout at 10 min (this is the longest amount of time I can allow - previously I had a HTC EVO 4G and it was set to "Never" and I did not have the issues I am experiencing)
    I have gone into Developer Mode and set it to "Keep phone awake while charging"
    I have "Smart Stay" set to "On" - this allows the screen to stay on as long as you are looking at it.

    When listening to music streamed to my phone via Google Music, at 10 min the phone screen goes dim, the "eye" comes on in the task bar and then it brightens again - after this it continues to play the current song, but will not switch to the next song, instead it locks up and will not work again unless I reboot my phone.
    I am used to listening to music in my car via Google Music and want to continue with my new phone - this is driving me crazy. Listening to music is one the primary functions of my phone.

    I have tried using Google Music to play locally stored music - same thing happens - it locks up after the phone reaches its 10 min timeout setting.
    I have tried changing the timeout setting to 1 min - same issue, only worse - now it locks up after each song.

    In a nutshell - Google Music locks up when phone reaches its 10 min timeout and is only recovered when the phone is rebooted.

    Any suggestions would be helpful - "Help me Android Central Forums - You're my only hope!"
  2. #2  
    cyanogen-man's Avatar

    Posts
    1,048 Posts
    Global Posts
    1,049 Global Posts
    ROM
    ice cold sandwich aokp

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Intresting have you tryed deleting it and Defoe loading it?

    Sent from my HTC One X+ using Android Central Forums
  3. Thread Author  Thread Author    #3  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by cyanogen-man View Post
    Intresting have you tryed deleting it and Defoe loading it?

    Sent from my HTC One X+ using Android Central Forums

    I am not sure what you mean here - I have not tried uninstalling Google Music and then re-installing it again. I will try that immediately and let you know what happens.
    What do you mean by "Defoe Loading"?
  4. #4  
    cyanogen-man's Avatar

    Posts
    1,048 Posts
    Global Posts
    1,049 Global Posts
    ROM
    ice cold sandwich aokp

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Sorry weird auto correct type bs. And yes that's what iment Iv gotta stop doing this at 4 am lol


    Sent from my HTC One X+ using Android Central Forums
  5. #5  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I am having the same problem. It started a few weeks ago. Not sure if it's jellybean or an app update.

    Sent from my SPH-L710 using Android Central Forums
  6. #6  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    My Google music is causing me some heartache... I start up the app, have screen set to never shut off when charging (developer option), and begin listening to music. If either listening to an album or instant mix, after three songs or so, the player stops and will not respond until I forcefully stop the application. WTH?!?!? I think it's a bug in the music program...but I'm very new to JB 4.1.1, so maybe I'm missing something.
  7. #7  
    Skunkape60's Avatar
    Retired Ambassador

    Posts
    4,518 Posts

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Google music is a pretty poor music app. Try another app from the playstore...
    http://forums.androidcentral.com/signaturepics/sigpic70132_2.gif
  8. #8  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by Skunkape60 View Post
    Google music is a pretty poor music app. Try another app from the playstore...
    I've been using Google Music for awhile...works slicker than snot on my EVO. Any recommendations for third party apps that can integrate with Google Music's servers so I can listen to my library?
  9. #9  
    Skunkape60's Avatar
    Retired Ambassador

    Posts
    4,518 Posts

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by Ytsejamer1 View Post
    I've been using Google Music for awhile...works slicker than snot on my EVO. Any recommendations for third party apps that can integrate with Google Music's servers so I can listen to my library?
    Sorry, I wouldn't know as I don't use cloud storage for music. You may be stuck with Google music if using their cloud.
    http://forums.androidcentral.com/signaturepics/sigpic70132_2.gif
  10. #10  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Mine works fine.. Streaming or playing the locally stored music that I downloaded.

    Try turning smart stay off.. I don't have that on so maybe that's messing with it?

    Sent from my Sprint S3 using AC forums
  11. #11  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Having same issue and want to throw out my phone. Very annoying and have tried all manner of setting changes with no luck. Please help!
  12. #12  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I am also having this issue, plus another when on a JB leak (Verizon).

    Instead of the phone failing to play the next track, it switches audio to the external speaker. I have to unplug my aux cable and re-plug it to correct the issue.

    The only workaround I'm aware of right now is to use an AOSP ROM like CM10. The issues aren't present there.
  13. #13  
    Deadly_Poison630's Avatar

    Posts
    255 Posts
    Global Posts
    260 Global Posts
    ROM
    Stock Rooted

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by Skunkape60 View Post
    Sorry, I wouldn't know as I don't use cloud storage for music. You may be stuck with Google music if using their cloud.
    Personally I feel that's the only reason a person should use google music. Whenever I get a new 32 gb sd card, I'm going straight to poweramp. I may go back to using my old ipod.
    Did I help you at all? Return the favor by giving me a "thanks"
    LG Rumor -> LG Rumor Touch -> LG Optimus S (Cyanogenmod 7.2 on 2.3.5) -> Samsung Galaxy S3 (MK3 Barebones on 4.3) -> LG Nexus 5 (Carbon Nightlies on 4.4.2)
  14. #14  
    Skunkape60's Avatar
    Retired Ambassador

    Posts
    4,518 Posts

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by Deadly_Poison630 View Post
    Personally I feel that's the only reason a person should use google music. Whenever I get a new 32 gb sd card, I'm going straight to poweramp. I may go back to using my old ipod.
    3g is so bad where I am. I can't stream mp3. It will buffer as long as 3 minutes play a 15 sec clip and then have to buffer for 3 more minutes. It's bad.
    http://forums.androidcentral.com/signaturepics/sigpic70132_2.gif
  15. #15  
    Deadly_Poison630's Avatar

    Posts
    255 Posts
    Global Posts
    260 Global Posts
    ROM
    Stock Rooted

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by Skunkape60 View Post
    3g is so bad where I am. I can't stream mp3. It will buffer as long as 3 minutes play a 15 sec clip and then have to buffer for 3 more minutes. It's bad.
    For the most part I get good coverage for me to stream except it takes forever to load
    Did I help you at all? Return the favor by giving me a "thanks"
    LG Rumor -> LG Rumor Touch -> LG Optimus S (Cyanogenmod 7.2 on 2.3.5) -> Samsung Galaxy S3 (MK3 Barebones on 4.3) -> LG Nexus 5 (Carbon Nightlies on 4.4.2)
  16. #16  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I believe this is a Jellybean bug as I did not have the issue prior to the update (Galaxy s 3, Sprint). I can suggest posting bug reports to the Google music help forums etc. I do want to add that I find Google play music to be very nice other than this bug. I like the online streaming that is seamlessly synced with my phone, tablet and Google TV as well as any computer on the planet. Now that all major record labels are sold through the play store, it is a fine service.
  17. #17  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I unpinned all my music from the device, uninstalled Google music player, reinstalled it, then repinned all songs to phone b/c streaming never worked anyway in Sprint. This seems to have worked on my S3 on Sprint after getting the jelly bean update. Good luck all. Hope this helps.
  18. #18  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    anyone else seeing this kill their battery, seems to keep the phone awake until a reboot, even after exiting the music player.

    thanks
  19. #19  
    Billychic's Avatar

    Posts
    2 Posts
    Global Posts
    4 Global Posts

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Unfortunately I'm having the same problem. I've had my phone since Thanksgiving, and the player was the best one and working fine. About a week ago it started stalling after a few songs - quite possibly after the new software update for ATT. It's driving me crazy.
  20. #20  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I finally had to uninstall the updates for Google Music. I believe the update on November 12 is what started causing these problems, for me at least. I was getting the issue where music started playing from the phone speaker instead of the car speakers when the aux cable was plugged in. There were two quick fixes, unplug cable and reinsert or pause song and start playing again. One of those "fixes" seemed to cause my other problem, songs "playing" longer than they actually were. The song would end at 3:15 for example but the clock would keep ticking time and the next song wouldn't play. This required a Force Stop.

    I have had none of these problems since uinstalling updates. I left info regarding this problem in my review in the Play Store and also in a bug report directly from the app. No response yet or new update.
  21. #21  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by tillerrw View Post
    I finally had to uninstall the updates for Google Music. I believe the update on November 12 is what started causing these problems, for me at least. I was getting the issue where music started playing from the phone speaker instead of the car speakers when the aux cable was plugged in. There were two quick fixes, unplug cable and reinsert or pause song and start playing again. One of those "fixes" seemed to cause my other problem, songs "playing" longer than they actually were. The song would end at 3:15 for example but the clock would keep ticking time and the next song wouldn't play. This required a Force Stop.

    I have had none of these problems since uinstalling updates. I left info regarding this problem in my review in the Play Store and also in a bug report directly from the app. No response yet or new update.
    It's definitely the latest version of the Google Music app...I've been working with one of the Google Music specialists and he had me capture some logs when recreating the problem. I used alogcat to capture the logs. Unfortunately the android devs changed the permissions on one of the log directories in 4.1 so it required me to set them manually to read only for the alogcat app. Once I did that, the logs started flowing into the program.

    Hopefully there is a resolution to the issue sooner than later. In the meantime, going back to the stock JB Google Music app that is included by default and unchecking the auto-update option on that app gets me by. The older version works fantastic.
    JS_racer and tillerrw like this.
  22. #22  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    thanks for the help reading this just cleared up so much BS wit google music...im going back to zune soon as i get another 64 gig micro sd card.
  23. #23  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    I heard from the Google Music specialist that they made some changes on the back end and asked me to simply upgrade to the current version of Google Music on the Play store. I'm happy to report that all oddball issues with the latest Google Music seem to be fixed. I'm not privy to any details as to what they did, but all appears normal now! No more "locking up" after three songs, no more sound coming out the speaker on the second song, etc.

    Update to your hearts content.
  24. #24  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Not seeing a newer version than November 12. That version sucked bad for me, lockups, wakelock till a reboot, cover art issues. I went back to the original version. Looking forward to a fix. Were you told to retry the nov 12 version? Or something newer?

    Thanks
  25. #25  

    Default Re: Google Music locks up when Samsung Galaxy S3 goes idle

    Quote Originally Posted by JS_racer View Post
    Not seeing a newer version than November 12. That version sucked bad for me, lockups, wakelock till a reboot, cover art issues. I went back to the original version. Looking forward to a fix. Were you told to retry the nov 12 version? Or something newer?

    Thanks
    They didn't release a new version...they apparently found something possibly on their back end that was adjusted. Honestly, I'm not sure what they found, but no new version was released. The November 12th version is indeed working normally now on the S3.
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 07-08-2013, 03:26 PM
  2. Samsung Galaxys S3 Old Google Voice app on ICS 4.0.4
    By chrisabston in forum Samsung Galaxy S3
    Replies: 1
    Last Post: 11-27-2012, 03:13 PM
  3. Kies locks up when viewing contacts on Galaxy S2 skyrocket.
    By wfdavis87 in forum Samsung Galaxy S II Skyrocket
    Replies: 4
    Last Post: 11-16-2012, 06:44 PM
  4. Samsung Galaxy S3 vs. Google Nexus 4
    By theriel in forum Google Nexus 4
    Replies: 10
    Last Post: 11-10-2012, 04:54 AM
  5. Samsung Galaxy S3 - Music Player Video
    By blitz118 in forum Samsung Galaxy S3
    Replies: 2
    Last Post: 05-17-2012, 09:27 AM

Posting Permissions

B