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  1. Thread Author  Thread Author    #1  

    Default Drop wifi connection

    I had my g3s for over a month and recently I'm having trouble with the wifi connection, it keeps saying connected to the network and drops altogether and goes to 3g, and reconnects again, I recycled power to my router, reinstalled the password to the router on the phone with no luck. Is it any other thing I could do?
    Sent from my SPH-L710 using Android Central Forums
  2. #2  

    Default Re: Drop wifi connection

    Quote Originally Posted by Herduc View Post
    I had my g3s for over a month and recently I'm having trouble with the wifi connection, it keeps saying connected to the network and drops altogether and goes to 3g, and reconnects again, I recycled power to my router, reinstalled the password to the router on the phone with no luck. Is it any other thing I could do?
    Sent from my SPH-L710 using Android Central Forums
    Have u tried a factory reset?

    O_o WISHING I HAD WAITED AND GOT THE NOTE 2, ANYONE WANNA TRADE? o>_<o~
  3. Thread Author  Thread Author    #3  

    Default Re: Drop wifi connection

    I read in other posts that turning wifi power save mode to off will help the connection from turning itself on and off. From the keypad do *#0011#, select wifi power save to off. Seemed to help, although I did lose the connection once while watching you tube, it did not kept cycling on and off like before. My son has the same phone and it's not having these issues, has jelly bean update too like my phone.
    Is anyone having this problem resolved, or should I call Samsung tech support?

    Sent from my SPH-L710 using Android Central Forums
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  4. #4  
    ChrisLuce#IM's Avatar

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    Default Re: Drop wifi connection

    To this day I am still having the same problem. Mine is just over a month old. I know my WiFi is good as my other phone never drops. Very frustrating!!
    Thank You,
    Chris Luce
    Samsung Galaxy S3
  5. Thread Author  Thread Author    #5  

    Default Re: Drop wifi connection

    Quote Originally Posted by ChrisLuce#IM View Post
    To this day I am still having the same problem. Mine is just over a month old. I know my WiFi is good as my other phone never drops. Very frustrating!!
    Have you contacted sprint or Samsung technical support? Mine was working fine until about two weeks ago when I noticed the wifi reconnecting, and seems like it has gotten worse. It sucks, sprint network is so slow and now I can't even use my home Wifi!

    Sent from my SPH-L710 using Android Central Forums
  6. Thread Author  Thread Author    #6  

    Default Re: Drop wifi connection

    Ok, here is what I've done so far: re-enabled the wifi power saving feature, from dial pad: *#0011#.
    Called Sprint Technical support, they ask me pull out the battery, reset the network : ##72786#, did a re-boot a couple of time, update the PRL. Still doing it, not as often but very annoying, I'll be watching you tube and it will switch to the 3g, and my 3g sucks where I live ( and every where else for that matter, thanks sprint). My son has the same phone with no issues, and also have several other devices using the wifi with no problem, so I am very skeptic that my router is at fault.
    Anybody having these issues?
  7. Thread Author  Thread Author    #7  

    Default Re: Drop wifi connection

    Quote Originally Posted by Herduc View Post
    Ok, here is what I've done so far: re-enabled the wifi power saving feature, from dial pad: *#0011#.
    Called Sprint Technical support, they ask me pull out the battery, reset the network : ##72786#, did a re-boot a couple of time, update the PRL. Still doing it, not as often but very annoying, I'll be watching you tube and it will switch to the 3g, and my 3g sucks where I live ( and every where else for that matter, thanks sprint). My son has the same phone with no issues, and also have several other devices using the wifi with no problem, so I am very skeptic that my router is at fault.
    Anybody having these issues?
    Solved!
    Took phone back to BB, got another one the next business day. No issues so far.

    Sent from my SPH-L710 using Android Central Forums
  8. Thread Author  Thread Author    #8  

    Default Re: Drop wifi connection

    To this day I am still having the same problem. Mine is just over a month old. I know my WiFi is good as my other phone never drops. Very frustrating!!
    I returned my phone and got me another one, no wifi issues so far. You should do that if still having same problem.

    Sent from my SPH-L710 using Android Central Forums

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