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  1. Thread Author  Thread Author    #1  

    Default Netflix Playback is Dark

    OK, I have been searching for two days and I cannot find the solution. It's probably something simple, too. I have auto brightness off and the slider is all the way to the right. I have no power save setting on that I know of. I have compared my co workers HTC Evo (on Sprint's network) with my phone and the playback is noticeably brighter. If an area on the screen is dark, I cannot see any details.

    In addition, the WIFI connection is horrible. It skips and blurs every once in a while. I turned of power save under WIFI and it's still the same. My previous phone (Samsung Galaxy S) had no issues and I was using it under the same conditions. I would like to keep the phone, but I use Netflix the majority of the day.

    Any suggestions?
  2. #2  
    Skunkape60's Avatar
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    Default Re: Netflix Playback is Dark

    Quote Originally Posted by lacherice View Post
    OK, I have been searching for two days and I cannot find the solution. It's probably something simple, too. I have auto brightness off and the slider is all the way to the right. I have no power save setting on that I know of. I have compared my co workers HTC Evo (on Sprint's network) with my phone and the playback is noticeably brighter. If an area on the screen is dark, I cannot see any details.

    In addition, the WIFI connection is horrible. It skips and blurs every once in a while. I turned of power save under WIFI and it's still the same. My previous phone (Samsung Galaxy S) had no issues and I was using it under the same conditions. I would like to keep the phone, but I use Netflix the majority of the day.

    Any suggestions?
    Htc evo lte has a brighter screen. Nothing you can do about that. I have no issues with my Wi-Fi. Have you restarted your router.
    http://forums.androidcentral.com/signaturepics/sigpic70132_2.gif
  3. Thread Author  Thread Author    #3  

    Default Re: Netflix Playback is Dark

    Quote Originally Posted by Skunkape60 View Post
    Htc evo lte has a brighter screen. Nothing you can do about that. I have no issues with my Wi-Fi. Have you restarted your router.
    I haven't restarted the router. I'm having this issue at work. My co-worker doesn't have any lag and it doesn't go blurry at times and shes further from where the router is located. This is the older version of the HTC Evo from about two years ago. Does that matter? And, do you know if the Samsung Galaxy S has a brighter screen?

    I called Sprint and they sent me a replacement phone for the WIFI issue and the new phone they sent is darker than the one with WIFI issues. Well, they both have WIFI issues, sadly. Thanks for the reply.
  4. #4  

    Default Re: Netflix Playback is Dark

    Quote Originally Posted by lacherice View Post
    OK, I have been searching for two days and I cannot find the solution. It's probably something simple, too. I have auto brightness off and the slider is all the way to the right. I have no power save setting on that I know of. I have compared my co workers HTC Evo (on Sprint's network) with my phone and the playback is noticeably brighter. If an area on the screen is dark, I cannot see any details.

    In addition, the WIFI connection is horrible. It skips and blurs every once in a while. I turned of power save under WIFI and it's still the same. My previous phone (Samsung Galaxy S) had no issues and I was using it under the same conditions. I would like to keep the phone, but I use Netflix the majority of the day.

    Any suggestions?
    Regarding the darker screen...is it always dark or does it dim when using Netflix? I had an issue with my screen dimming when using certain apps. I was advise that it was something in my power save settings. I unchecked "background color" and it fixed the issue. Try it if you use per saving.

    No clue about the router. Sorry.

    Sent via Tapatalk from my SGSIII running the hottest ROM right now! ;-)
  5. Thread Author  Thread Author    #5  

    Default Re: Netflix Playback is Dark

    Quote Originally Posted by JCJ77 View Post
    Regarding the darker screen...is it always dark or does it dim when using Netflix? I had an issue with my screen dimming when using certain apps. I was advise that it was something in my power save settings. I unchecked "background color" and it fixed the issue. Try it if you use per saving.

    No clue about the router. Sorry.

    Sent via Tapatalk from my SGSIII running the hottest ROM right now! ;-)
    Yeah, I have all power save settings off. I want to think it's the Netflix app, but on the second phone Netflix is even darker. It's almost impossible to see what's going on in dark scenes. The screen brightness is great for everything else, even for the stock video player.
  6. #6  

    Default Re: Netflix Playback is Dark

    Ok dumb question but do you have your screen brightness settings set to auto? I know that when I watch a movie I usually adjust the screen to brightest then shut the auto adjust off... Helps a lot

    Sent from my SPH-L710 using Android Central Forums
  7. Thread Author  Thread Author    #7  

    Default Re: Netflix Playback is Dark

    Quote Originally Posted by AJC1973 View Post
    Ok dumb question but do you have your screen brightness settings set to auto? I know that when I watch a movie I usually adjust the screen to brightest then shut the auto adjust off... Helps a lot

    Sent from my SPH-L710 using Android Central Forums
    I have brightness all the way up (without the auto box checked) and all power save options off. I just came back from the Sprint store and the tech there said his phone does the same thing and it has to do with Netflix, which I don't really believe. He said something about Netflix using so much power it dims the screen even with the power save options off. I asked if there was an app out there where I can manually adjust it for Netflix and he said not that he knew of.

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