1. silverelex's Avatar
    Well as soon as i did the update to the new 4.1.1,certain music files wont play and i get a message saying that the audio file isnt supported. Ive tried downloading other music players and have had no luck at all. Also some pictures will not load. What should i do?
    12-24-2012 05:14 PM
  2. silverelex's Avatar
    No one at all?? Should i do a factory reset on tbe phone?

    Sent from my sg3...better than your iphone
    12-25-2012 04:15 PM
  3. Skunkape60's Avatar
    No one at all?? Should i do a factory reset on tbe phone?

    Sent from my sg3...better than your iphone
    You can certainly give that a try....
    12-25-2012 05:59 PM
  4. Gator352's Avatar
    Usually when that happens, the update breaks certain links to media files (and sometimes apps) that make it a pain. You could just delete the effected music and picture files off the phone and re-install them. Sometimes that works. If not, then a wipe is on order. I have had this happen to me switching phones and deleting them off and re-installing them worked.

    Hope you get it fixed!
    12-25-2012 06:10 PM

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