I was taking my phone out of a hard to open case to put in a different case and while doing so, the phone fell about 18 inches onto concrete.*cry* The glass lens on the front now has several spider web cracks starting from the upper left hand corner and spreading to cover about a third of the the screen area. I love this phone but it is crazy delicate! Anyhoo, I have Sprint's TEP and I am prepared to call Asurion but I have been reading reports of Asurion having a hard time keeping gs3s in stock and people waiting 2 and 3 weeks for their phones to come in. Anybody who has filed a claim with Asurion recently who can tell me how long it took for you to receive your phone and whether it was new or refurb? Do you get the same color you originally had or does Asurion just send you whatever color is available? Can I still put the deductible on my Sprint bill? Other than the lens cracks, the phone works fine and the damage is only cosmetic- it just bugs the heck out of me to see the beautiful phone look so bad- plus I don't want to cut my ear on the sharp glass edges. Any input?
Thanks and have a happy New Year!
Thanks and have a happy New Year!
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