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    Default Galaxy S3 battery died, now won't charge and wont turn on!!! HELP!

    Im new around here.
    Im going crazy because of my cellphone
    I was on my way driving to South Carolina from Florida, I was using my samsung Galaxy S3 gps, it was working perfectly, until I saw it was dying, I tried to plug in to the car charger, but it died. Thats not the problem, the problem is that when I plugged it in, a grey battery was on the screen but like freezed. I left it alone for a while thinking that maybe it needed a few minutes to charge and then turn on again, but that never happened. Then the screen showed a green battery charging, when I tried to turn it on, it went to the samsung logo, then spring logo then went off AGAIN.
    I already tried the volume down buttom plus home buttom plus power button, but only show the samsung logo then go off and only if its plugged in. If its not plugged in it wont turn on AT ALL.
    I dont have insurance Sprint told me to call samsung, but I will have to wait until tuesday. ALSO, My screen cracked a while ago, since i didnt have insurance someone else fixed the screen for me for a low price, is that going to be a problem when I send the phone to samsung for a "possible" replacement?
    Im going crazy!! help please
  2. #2  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by rainbow9090 View Post
    Im new around here.
    Im going crazy because of my cellphone
    I was on my way driving to South Carolina from Florida, I was using my samsung Galaxy S3 gps, it was working perfectly, until I saw it was dying, I tried to plug in to the car charger, but it died. Thats not the problem, the problem is that when I plugged it in, a grey battery was on the screen but like freezed. I left it alone for a while thinking that maybe it needed a few minutes to charge and then turn on again, but that never happened. Then the screen showed a green battery charging, when I tried to turn it on, it went to the samsung logo, then spring logo then went off AGAIN.
    I already tried the volume down buttom plus home buttom plus power button, but only show the samsung logo then go off and only if its plugged in. If its not plugged in it wont turn on AT ALL.
    I dont have insurance Sprint told me to call samsung, but I will have to wait until tuesday. ALSO, My screen cracked a while ago, since i didnt have insurance someone else fixed the screen for me for a low price, is that going to be a problem when I send the phone to samsung for a "possible" replacement?
    Im going crazy!! help please
    Can you get a new battery and try that first? I don't know if it will help, but that's what I would try first.
    Ntchwaidumela likes this.
  3. #3  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    How long did you leave it charging? If the battery has only a very weak charge, the phone will turn on, but then shut right down again. Are you sure the car charger is good?
    Ntchwaidumela likes this.
  4. #4  
    Golfdriver97's Avatar

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    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by rainbow9090 View Post
    Im new around here.
    Im going crazy because of my cellphone
    I was on my way driving to South Carolina from Florida, I was using my samsung Galaxy S3 gps, it was working perfectly, until I saw it was dying, I tried to plug in to the car charger, but it died. Thats not the problem, the problem is that when I plugged it in, a grey battery was on the screen but like freezed. I left it alone for a while thinking that maybe it needed a few minutes to charge and then turn on again, but that never happened. Then the screen showed a green battery charging, when I tried to turn it on, it went to the samsung logo, then spring logo then went off AGAIN.
    I already tried the volume down buttom plus home buttom plus power button, but only show the samsung logo then go off and only if its plugged in. If its not plugged in it wont turn on AT ALL.
    I dont have insurance Sprint told me to call samsung, but I will have to wait until tuesday. ALSO, My screen cracked a while ago, since i didnt have insurance someone else fixed the screen for me for a low price, is that going to be a problem when I send the phone to samsung for a "possible" replacement?
    Im going crazy!! help please
    Welcome to the forums!
    Sorry the circumstances weren't better. I would try letting the phone charge on your standard wall charger for a few hours before trying to turn it on. After that, I would try buying a new battery.
    Ntchwaidumela likes this.
  5. #5  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Take Golfdriver's advice. But, if it proves to be a bad battery, take it to a Sprint store (preferably a corporate one) and let them check it out. The battery is also covered by the warranty. They will probably replace it, free of charge. In the future, I suggest you leave your car charger plugged in while using GPS. It'll at least maintain the charge that's already on you battery and probably give it a little kick. Also, I don't think the car charger will help if the battery runs down completely; only the ac charger.
    Golfdriver97 likes this.
  6. #6  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    I tried something which worked apparently... I took the battery out and plugged the phone in the wall... Then I put the battery back in.. the red light told me the battery was charging even tho the phone would not boot... I unplugged and then plugged it back. The phone took me to the charging green battery icon when it is charging but not turned on. Then I tried to boot it and it worked ! my phone is up and charging
  7. #7  
    Golfdriver97's Avatar

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    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by Maxime Mondello View Post
    I tried something which worked apparently... I took the battery out and plugged the phone in the wall... Then I put the battery back in.. the red light told me the battery was charging even tho the phone would not boot... I unplugged and then plugged it back. The phone took me to the charging green battery icon when it is charging but not turned on. Then I tried to boot it and it worked ! my phone is up and charging
    Welcome to the forums!
    And thanks for sharing!!
  8. #8  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Just for the record, Samsung Repair will NOT replace the phone. I have already tired that when my wife's phone died. The only do repairs, that's it....your best bet is to take it to your carrier and let them replace it.
  9. #9  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by HamRadioNut View Post
    Just for the record, Samsung Repair will NOT replace the phone. I have already tired that when my wife's phone died. The only do repairs, that's it....your best bet is to take it to your carrier and let them replace it.
    It depends on what the problem is. In some cases, Samsung WILL simply replace the phone, but it will likely be a reconditioned phone, not a brand new one.
    nathmat likes this.
  10. #10  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    I was having this problem and took the battery out and plugged it into the wall then the red light came on then I plugged it in and it started charging again
  11. #11  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    No they will not.....!! I had to take my wife's phone back to sprint and let them replace the phone. Samsung Repair told me point blank they DO NOT replace phones. I even sent the phone to them twice and it still didn't work.
  12. #12  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by HamRadioNut View Post
    No they will not.....!! I had to take my wife's phone back to sprint and let them replace the phone. Samsung Repair told me point blank they DO NOT replace phones. I even sent the phone to them twice and it still didn't work.
    Fine. And Samsung's front line customer support never, ever, make mistakes. If you read these boards, you'll find posts from people who sent their phones to Samsung and were complaining because they got back reconditioned phones instead of getting their original phones back. But I'm sure those posters must be lying, just to confuse the rest of us.
  13. #13  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    I do read these boards all the time and I have read the post you speak about. I'm just telling you what I was told by a top level supervisor from Samsung Repair. What other people do or have done was not the issue, however I don't see why I would be singled out and other people are able to get replacements. But hey don't take my word for it, call and ask for yourself....
  14. #14  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    I don't doubt you were told that. But the simple fact is that Samsung DOES sometimes replace phones with reconditioned ones. The proof is out there. Am I surprised a "top level supervisor" (whatever that's supposed to mean. If he was talking to you on the phone, he's probably only one level above the dweebs who answer the phone.) doesn't know what happens when he's not looking? No, I'm not.

    When what someone says is clearly different from the facts, I tend to side with the facts, not what some nameless mid-level employee of Samsung believes.
  15. #15  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    A top level supervisor is who you talk to when the "dweebs" as you call them can't help you. Like your bottom line suggestion in all your comments, If I knew whether I had a "headache or a concussion" I wouldn't need a doctor. That being said, as I said before I was only relaying MY situation to the OP and suggested he seek help with his carrier because of my experience with Samsung Repair. Trust me when I tell you I tried everything and every way I could to get Samsung to replace my wife's phone and they wouldn't budge, and as big a company that they are what could it hurt except to change my opinion of Samsung. I will never send another phone to Samsung Repair! My wife had a Samsung Intercept before the GS3 and that phone was a piece of junk. The GS3 is a great phone but Samsung as a whole I don't really care for and never have and my past experience with there repair service didn't help my opinion of them.

    I think we have beat this horse enough, I respect your opinion.
  16. #16  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    My local Sprint store will sell an OEM bulk packaged battery for $5. All you have to do is ask. You don't even need a phone or old battery problem. Just tell them you need a spare.
  17. #17  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    A lot of Sprint stores will GIVE you used OEM batteries. When they send back phones for insurance replacement, or to the manufacturers for repair, they don't send back the batteries. They general just toss them in a box, and if you ask, are happy to dig one out for your phone.
  18. #18  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    I just recently came across this problem as well. I took out the battery, plugged in the charger, put the battery back in and plugged the charger back in again. It took me to a gray battery then a green one. I tried to boot it up but it still shuts off. How long do you think I should keep it charging before I reboot it up? Thanks.
  19. #19  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    If the battery is completely discharged, I think 30 minutes would be the bare minimum before being able to turn it on again. Possibly even longer.
    cgc32 likes this.
  20. #20  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    You can see if the battery is bulged by spinning the battery on a flat surface and if it spins easily it has a budge and is bad

    Posted via Android Central App
  21. #21  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    This happened to me too! THANK YOU!!!!!! You saved my phone!!!
  22. #22  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Hello, I know this post was some time ago but did you get it sorted, if so how because mine is now dong the self same thing and I can't turn it on .
  23. #23  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Quote Originally Posted by sue Wilkinson View Post
    Hello, I know this post was some time ago but did you get it sorted, if so how because mine is now dong the self same thing and I can't turn it on .
    Hi Sue, Don't know if this can help you but there is a thread at XDA... it's a little complicated but it can bring back some phones (Sprint GS3) from the dead if you follow it carefully.

    Here

    Hope it helps if your phone is still under the weather.
  24. #24  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Hello everyone.
    Today the same thing happened to me. For some reason some times I put my phone to the charger and even though you can see it is charging,
    the next morning my phone was half chatged.
    So tofay I thought the phone was charged and it asn;t. At one point the battery stopped and the phone was shut off Sfter thst I cannot switch it back on.
    I tried the method you mentioned above to take the battry and then plug it in and didn't see any difference. Even though the phone is plugged in no lights are on, like it is dead.
    PLEASE HELP ME!!!
  25. #25  

    Default Re: Galaxy S3 battery died, now wont charge and wont turn on!!! HELP!

    Hi All.
    The same thing happened to me today. Very annoying.
    I tried the above, taking out the battery and then charging it again, but nothing happened. Even left it for 2hours. I thought it might be the charger but I tried my brothers phone and it charged his phone.
    I just plugging the phone in via usb on my pc and now its showing that its charging. Wish me luck.
    Hope it works for you too.
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