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  1. Thread Author  Thread Author    #1  

    Default Error retrieving information from server. [RPC:s-5:AEC-0]

    I get this message everytime I try to update an app or download a new one on Google Play. What can I do to fix this?
  2. #2  
    DroidXcon's Avatar

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    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Quote Originally Posted by redsoxfan26 View Post
    I get this message everytime I try to update an app or download a new one on Google Play. What can I do to fix this?
    Have you tried clearing data for google play application and then logging back in

    From my Galaxy Note 2 via Tapatalk
    If i've made life easier buy me a Macchiato
  3. Thread Author  Thread Author    #3  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Yes I've tried that already. Didn't work.

    Sent from my Galaxy SIII using Android Central
  4. Thread Author  Thread Author    #4  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    ...
    Last edited by redsoxfan26; 06-11-2013 at 11:26 AM. Reason: duplicate, sorry
  5. #5  
    DroidXcon's Avatar

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    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Quote Originally Posted by redsoxfan26 View Post
    Yes I've already tried that and it didn't work.
    Here is a related thread with a solution that has worked for some
    Error retrieving information from server.[RPC:S-5:AEC-0]

    From my Galaxy Note 2 via Tapatalk
    If i've made life easier buy me a Macchiato
    Thanked by:
  6. Thread Author  Thread Author    #6  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Quote Originally Posted by DroidXcon View Post
    Here is a related thread with a solution that has worked for some
    Error retrieving information from server.[RPC:S-5:AEC-0]

    From my Galaxy Note 2 via Tapatalk
    That worked!! Thank you!!
    DroidXcon likes this.
  7. #7  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Like many people on this thread I too had the same error. I just fixed my error today and I will list what i did step by step in hopes that it will help someone.

    1: download this update
    2: go to your Application Manager, Clear Cache for Google Play, then Clear Data, then Uninstall Updates for Google Play
    3: clear cache for Google Play Services, then Clear Data
    4: install downloaded Google Play apk.
    5: open and sign in but dont attempt to download anything yet.
    6: turn phone completely off. Reboot then see if you can connect.

    I'm not saying this will work for everyone. I simply documented the steps i took to get mine to work. I hope this helps.
    Thanked by 2:
  8. #8  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Really need help cant download any app because of this error. PLEASE HELP
  9. #9  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Quote Originally Posted by Kalli Neiman View Post
    Really need help cant download any app because of this error. PLEASE HELP
    Try removing your Gmail account and then re-adding it.
  10. #10  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    so I had gotten to to fix so forget this comment
  11. #11  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Thankks ! but I ended up using a different technique and it worked. But thankks
  12. #12  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    awesome my friend...it worked for my telstra frontier g4 mobile...tyvm
  13. #13  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    Quote Originally Posted by redsoxfan26 View Post
    That worked!! Thank you!!
  14. #14  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    my phon is'nt dauloading it says error retrieving information from service[rpc:c3]
  15. #15  

    Default Re: Error retrieving information from server. [RPC:s-5:AEC-0]

    after some research, the 3rd link on google search.. a youtbue video.. worked for me, tried everything else repeadedly... with no luck

    tried this: and now all the updates i've missed since my phone was last in the USA (over a year) are now all downloading... YAY!!!.. stuff works.
    Note: my error message was "Error retrieving information from server. [RPC:S-3]" and this was the first link google gave me was this thread
    Motorolla DROID BIONIC android 4.1.2

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