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  1. Thread Author  Thread Author    #1  

    Default Internal/External Storage Problem (Samsung Galaxy S3). Help!

    First time poster, so very sorry if I'm posting this in the wrong section, any assistance in getting this to the right section so I could get some assistance would be greatly appreciated. I have a big problem with my 16 gb Sprint SPLH-710 Samsung Galaxy S3's storage. I'm running Slimbean 4.3 build 1. Android 4.3

    I started getting the "Insufficient Storage Available" notification a while ago when trying to update some apps and was very confused. I had owned a 16 gb iPhone 4s with way more apps and music than I currently have and storage had never, ever been a problem. I thought I could possibly fix this problem by buying a bigger microsd card so I went ahead and bought a 32 gb microsd card. I had no idea that Android keeps internal and external memory separate and that I wouldn't be able to move any of my apps to the external sd card. I've found other "solutions" to my problem such as the one that uses Android SDK to change the default download location to the external memory. I did all of the steps and then tried downloading a new app but I still had the same issue. I went to each of my apps and tried to find the button pictured here but that button is nowhere to be seen on any of my apps. I also tried to use the AppMgr III app but upon opening it, it says, "The device does not have a real primary external storage, or the primary external storage is emulated. Moving app to SD function cannot be supported by this device."

    So finally I tried to see if I could possibly go into my phone's memory with my PC and see if I could delete any non-essential files but that just confused me even more. When I look at my phone in the PC I see this.

    Internal/External Storage Problem (Samsung Galaxy SIII).  Help!-untitled.jpg

    However when I go into the Internal Storage folder and highlight everything to see all the file's combined properties it says that there are 251 files equaling only 75.8 MB. Additionally when I go into my phone's Settings>>>>Storage the colored bars are only taking a small fraction of the grey bar and it reads:

    Total Space = 12.0 GB
    Available = 672 MB

    Apps = 249 MB
    Pictures, videos = 2.34 MB
    Audio = 136 KB
    Downloads = 8.00 KB
    Cached Data = 1.31 MB
    Misc = 74.2 MB

    That only equals about .31 GB right?

    Additionally my external SD Card is completely empty.

    So where the heck is that additional 11.7 GBs worth of memory going? and what can I do to fix this problem? Thanks so much in advance and if this has a stupid solution that I just never thought about, sorry in advance for spamming the board. Please don't hurt me
  2. #2  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    I'm not sure what's going on here but I also saw the "insufficient storage" warning when I tried to save a photo off the internet to the gallery. Under storage it says I have 8.6G of internal memory and 6.24g external Sd card storage. I deleted a few photos and it let me download the photo. I know I'm no help but I thought you should know you're not the only one getting this strange message. Looking forward to hopefully getting some help from anyone out there.

    Posted via Android Central App
  3. Thread Author  Thread Author    #3  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    no one?
  4. #4  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    This might be worth a try: go into your custom recovery and clear Dalvik cache and cache, then fix permissions. Reboot and see what happens.

    Sent from my SCH-I535 using Tapatalk 4
  5. Thread Author  Thread Author    #5  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    Quote Originally Posted by superwrench1 View Post
    This might be worth a try: go into your custom recovery and clear Dalvik cache and cache, then fix permissions. Reboot and see what happens.

    Sent from my SCH-I535 using Tapatalk 4
    Just did that, didn't work. I'm wondering if this might be a problem with my ROM? Anyone running Slimbean on an S3 that has a similar problem?
  6. #6  
    Robbie Doo's Avatar

    Posts
    300 Posts
    ROM
    CM09/2.6.35.7

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    Usually, when you stick in a new SD card the phone asks you if you want to format the card. Which means you have no choice or it won't work. After formatting it is possible you get wrong readings. The best way to format the card is to stick it in the computer's SD card slot with an adapter and let the pc format it for you. With GS3, it's better if you format it FAT32.
  7. #7  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    Same problem brother !!
    Need help at earliest !!
  8. #8  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    I have the same problem, and I am on MROM-d2spr [4.2.2][LINARO][CM10.1][3.4.63]

    Quote Originally Posted by Obed Alvarez View Post
    Just did that, didn't work. I'm wondering if this might be a problem with my ROM? Anyone running Slimbean on an S3 that has a similar problem?
  9. #9  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    I too have this issue. Came out of the blue a few days ago. Phone is 1.5 years old.

    Been searching everywhere. Tried clearing cache. I really don't want to reset the phone, especially as others have reported it has not fixed it.

    Its highly annoying. I can clear apps and pictures and that gets me maybe 0.5 days before it is back. I can't update any apps. Phone is incredibly slow.

    If you have found a fix, please let us know.

    Otherwise I'm trying to hold out to Android 4.4...hopefully the update will come soon and the problem will be resolved.
  10. #10  

    Default Re: Internal/External Storage Problem (Samsung Galaxy S3). Help!

    Same problem. Have no idea what to do

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