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  1. Thread Author  Thread Author    #1  

    Default Phone Randomly Shuts Off

    I have had this problem for the last month or so but when I am charging my phone via external battery charger and playing Pandora my phone will randomly turn off. This happens several times over the course of a few hours.

    Any ideas?

    Sent from my Nexus 7 using Tapatalk
  2. #2  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    I have had this problem for the last month or so but when I am charging my phone via external battery charger and playing Pandora my phone will randomly turn off. This happens several times over the course of a few hours.

    Any ideas?

    Sent from my Nexus 7 using Tapatalk
    Have you tried clearing cache in recovery?

    From a Sprint Moto X using AC forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
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  3. #3  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    I have had this problem for the last month or so but when I am charging my phone via external battery charger and playing Pandora my phone will randomly turn off. This happens several times over the course of a few hours.

    Any ideas?

    Sent from my Nexus 7 using Tapatalk
    It is possibly overheating the battery. Have you felt to see if it is overly warm?

    sent from a GS3 gone wicked
    GS3...Wicked Sensations

    EVO 4G...Digital Twinturbo-retired
    Golfdriver97 likes this.
  4. #4  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by seanskiT1 View Post
    It is possibly overheating the battery. Have you felt to see if it is overly warm?

    sent from a GS3 gone wicked
    Excellent idea.

    From a Sprint Moto X using AC forums app

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    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
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  5. Thread Author  Thread Author    #5  

    Default Re: Phone Randomly Shuts Off

    I don't remember it feeling that it was hot but if it was overheating is there anything I can do?

    Sent from my SPH-L710 using Tapatalk
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    I don't remember it feeling that it was hot but if it was overheating is there anything I can do?

    Sent from my SPH-L710 using Tapatalk
    Try taking the battery and setting it on a flat surface. Spin it. If it does freely, it is bad and should be replaced.

    From a Sprint Moto X using AC forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
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  7. Thread Author  Thread Author    #7  

    Default Re: Phone Randomly Shuts Off

    Ok the battery doesn't spin freely or at least I don't think it does. I should have been clear I was wondering if the external battery charger was causing the phone to overheat. It is so weird because it turns the phone off every 20-30 mins

    Sent from my SPH-L710 using Tapatalk
  8. #8  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    Ok the battery doesn't spin freely or at least I don't think it does. I should have been clear I was wondering if the external battery charger was causing the phone to overheat. It is so weird because it turns the phone off every 20-30 mins

    Sent from my SPH-L710 using Tapatalk
    You were clear. I just wanted to make sure the battery didn't have a bulge making it part of the issue. You may have a defective charger.

    From a Sprint Moto X using AC forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  9. Thread Author  Thread Author    #9  

    Default Re: Phone Randomly Shuts Off

    Ok that was kind of my thought but wasn't sure if something with the phone was making it turn off. May try just charging it without streaming any music to see if it turns my phone off

    Sent from my SPH-L710 using Tapatalk
  10. Thread Author  Thread Author    #10  

    Default Re: Phone Randomly Shuts Off

    Off subject but how do you like the Moto X Golfdriver97?

    Sent from my SPH-L710 using Tapatalk
  11. #11  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    Off subject but how do you like the Moto X Golfdriver97?

    Sent from my SPH-L710 using Tapatalk
    Blows my old S3 away. I was rooted, AOSP SlimROM, and it is still better. Some downsides, I miss external storage, and getting used to softkeys, but that's it.

    From a Sprint Moto X using AC forums app

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  12. Thread Author  Thread Author    #12  

    Default Re: Phone Randomly Shuts Off

    Ok I am still stock on my S3 and am considering the Moto X. I really like the small size of the phone but getting use to no external storage would be an adjustment. Not sure of I'd need 16gb or 32...could probably get away with 16 since all I keep on external storage are pictures.

    Not sure whether to pick up the X or wait a bit to see what comes out in early '14. Not sure any will compete with the size if the moto though.

    Sent from my SPH-L710 using Tapatalk
  13. #13  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    Ok I am still stock on my S3 and am considering the Moto X. I really like the small size of the phone but getting use to no external storage would be an adjustment. Not sure of I'd need 16gb or 32...could probably get away with 16 since all I keep on external storage are pictures.

    Not sure whether to pick up the X or wait a bit to see what comes out in early '14. Not sure any will compete with the size if the moto though.

    Sent from my SPH-L710 using Tapatalk
    If you are thinking the X get it. Most often devices are announced till March, available in May.
    Get the 32 if you can, the 16 is fine, I just had to relearn what I can have on me. My music is what I had to trim down.

    From a Sprint Moto X using AC forums app

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  14. Thread Author  Thread Author    #14  

    Default Re: Phone Randomly Shuts Off

    Yeah I will have to look into it. I really like that now it has the customized colors for sprint. I don't keep any music so I might be ok will have to look up the total space I use now.

    Is the battery life of the Moto X Mich better, slightly better, or about the same?

    Sent from my SPH-L710 using Tapatalk
  15. #15  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by joshsparham View Post
    Yeah I will have to look into it. I really like that now it has the customized colors for sprint. I don't keep any music so I might be ok will have to look up the total space I use now.

    Is the battery life of the Moto X Mich better, slightly better, or about the same?

    Sent from my SPH-L710 using Tapatalk
    A LOT better. Can easily go about 12 hours for me. My S3 I had to be careful toward the end of the day to hit 12 hours.

    From a Sprint Moto X using AC forums app

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  16. Thread Author  Thread Author    #16  

    Default Re: Phone Randomly Shuts Off

    That is mostly what I am looking for. My battery life is very random. Sometimes great and other times very terrible

    Sent from my SPH-L710 using Tapatalk
  17. #17  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by Golfdriver97 View Post
    A LOT better. Can easily go about 12 hours for me. My S3 I had to be careful toward the end of the day to hit 12 hours.

    From a Sprint Moto X using AC forums app
    Just 12 hours...lol. I can get 16-17 hrs on my s3 with around 2 hrs of screen time. And yes on stock battery.

    sent from a GS3 gone wicked
    GS3...Wicked Sensations

    EVO 4G...Digital Twinturbo-retired
  18. #18  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by seanskiT1 View Post
    Just 12 hours...lol. I can get 16-17 hrs on my s3 with around 2 hrs of screen time. And yes on stock battery.

    sent from a GS3 gone wicked
    I had a hard time getting 10.

    From a Sprint Moto X using AC forums app

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  19. #19  
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    Default Re: Phone Randomly Shuts Off

    I should also say that is recharging at 30% left.

    From a Sprint Moto X using AC forums app

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  20. #20  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by Golfdriver97 View Post
    I should also say that is recharging at 30% left.

    From a Sprint Moto X using AC forums app
    Thats crazy. I'm at 70% and had the dang wifi turned on all day. My sweeties s4 went 1d12hrs the other weekend and was still at 40%

    sent from a GS3 gone wicked
    GS3...Wicked Sensations

    EVO 4G...Digital Twinturbo-retired
  21. #21  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by seanskiT1 View Post
    Thats crazy. I'm at 70% and had the dang wifi turned on all day. My sweeties s4 went 1d12hrs the other weekend and was still at 40%

    sent from a GS3 gone wicked
    I am guessing mainly not so strong cell signals.

    Phone Timeline
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  22. #22  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by Golfdriver97 View Post
    I am guessing mainly not so strong cell signals.
    Mainly me playing around on the phone.

    sent from a GS3 gone wicked
    GS3...Wicked Sensations

    EVO 4G...Digital Twinturbo-retired
  23. #23  
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    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by seanskiT1 View Post
    Mainly me playing around on the phone.

    sent from a GS3 gone wicked
    Lol...now that we have hijacked the thread...I meant my battery life is that way due to poor cell signal.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  24. #24  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by Golfdriver97 View Post
    Lol...now that we have hijacked the thread...I meant my battery life is that way due to poor cell signal.
    Oh. Gotcha...lol

    sent from a GS3 gone wicked
    GS3...Wicked Sensations

    EVO 4G...Digital Twinturbo-retired
  25. Thread Author  Thread Author    #25  

    Default Re: Phone Randomly Shuts Off

    Quote Originally Posted by seanskiT1 View Post
    It is possibly overheating the battery. Have you felt to see if it is overly warm?

    sent from a GS3 gone wicked
    Ok I think it might be something with overheating the battery. I charged my phone fully with the external charger yesterday and it didn't turn the phone off. I have the issue with it turning off when I am streaming music to a bluetooth speaker.....so do you think the combo of bluetooth, streaming music, and charging is just too much for the phone? Anything I can do?
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