1. cb2367's Avatar
    I am experiencing some problems with the default mail application. The first problem is in trying to scroll through the inbox to find a particular message. Even though I have configured Outlook on my computer to download messages, a copy is still left on the server - I think I have turned off this option. The mail application holds about 15 messages in the initial view. As I scroll from the bottom up, eventually more messages are downloaded. After doing this about 2 or 3 times, I find the message I need. I don't know if this is the 'slow' Sprint network doing this, but it takes a few minutes to get the messages fully downloaded. As I keep scrolling to try to get to the message I need, message list is automatically scrolling back to the top.

    The next problem I am having is if a particular message is long. As I scroll down to view the message and then let go, the message scrolls back to the top on its own.
    01-31-2014 09:00 PM
  2. cb2367's Avatar
    Can anyone help me out with the e-mail issue?

    Posted via Android Central App
    02-04-2014 04:18 PM
  3. cb2367's Avatar
    Still looking for help with this. I can't read through a message without it scrolling back to the top.

    Posted via Android Central App
    02-06-2014 04:12 AM
  4. meyerweb#CB's Avatar
    Sorry, but I haven't seen this before. This is with the Samsung email app? The only thing I can suggest is to try one of the free email apps from the play store instead of the built-in app.

    Lot's of people like Aqua Mail, and if your outlook account is on outlook.com, and not a corporate exchange account, Microsoft has an app for that:

    https://play.google.com/store/search?q=email&c=apps
    02-06-2014 12:59 PM
  5. Golfdriver97's Avatar
    Still looking for help with this. I can't read through a message without it scrolling back to the top.

    Posted via Android Central App
    Hopefully meyer's suggestion helps. Let us know what happens.

    Sent from my Nexus 5 using AC Forums mobile app
    02-06-2014 04:04 PM
  6. cb2367's Avatar
    I installed Aqua Mail, and it turns out it works better than the default mail application. Now I just need to make Aqua Mail the default account so that I'm not receiving new mail alerts for both applications.

    Sent from my SPH-L710 using Tapatalk
    02-07-2014 09:06 AM
  7. JF's Avatar
    As I keep scrolling to try to get to the message I need, message list is automatically scrolling back to the top.

    The next problem I am having is if a particular message is long. As I scroll down to view the message and then let go, the message scrolls back to the top on its own.
    Try checking Settings>Motion> Uncheck Double Tap to Top
    04-18-2014 11:31 AM

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