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  1. Thread Author  Thread Author    #1  

    Default Contacts List and Opening contacts VERY slow

    I suspect this is a repeat of a previous thread but I've not seen anything to actually resolve.

    I have an Sprint Galaxy S3. Android v4.3. When I open my contacts list I get the Headers but no content. It may take 1-3 minutes before this refreshes. Once I get the list selecting an individual contact repeats the delay. In some cases once I get the contact selecting "dial" repeats the process yet again.

    I've been selectively uninstalling apps to see if one of these has caused the problem. Previously when I had this issue the only advice Sprint could give me was to reset my phone to factory defaults. This worked but then the pain returns once system updates occur and apps are installed. Any suggestions? Are there any tools available the show CPU and/or memory utilization so I can see who the hogs are? This might give me a better indication of which processes are sucking up all the resources.
  2. #2  

    Default Re: Contacts List and Opening contacts VERY slow

    Same issue here but mine is AT&T. It started happening in the last few days so I also am uninstalling recent updates. WTF. Not worth having to reinstall the entire phone every time this starts to happen
  3. #3  

    Default Re: Contacts List and Opening contacts VERY slow

    Welcome to the forums (both of you)!

    You can start by clearing the cache in the Contacts app: go to Settings -> More (if using the Tab view) -> Application manager, scroll right to the ALL tab, scroll down until you find 'Contacts' and select it, then select the 'Clear cache' button.

    (If you're very trusting, AND you have all of your contacts synced with Google [as in, you just checked and are SURE!] you can also select 'Clear data' and then 'Force stop'.)

    Finally, you can reboot into Recovery mode and clear the system cache (this is very quick and doesn't affect your data).

    Let us know if any of that improves the performance.

    BTW, how many contacts do you have?

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk
  4. #4  

    Thumbs up Re: Contacts List and Opening contacts VERY slow

    I have a Note 3 and it regularly freezes too when I am searching for Contacts. I believe the reason for this is that the phone is looking
    online and if the data connection is poor/the remote server busy it delays. The fix is really simple:

    a) Open Contacts till you get a list
    b) Go to Settings (left hand 'button')
    c) Turn off Online Search

    Works and the speed on Contacts is now amazing

    Good luck

    Mark
  5. #5  

    Default Re: Contacts List and Opening contacts VERY slow

    HI,

    I tried find the ¨online search for contacts´ in order for me to disable it, but I did not find it anywhere on the phone.

    I am using a Note 3,

    Please advice,

    All the best,
  6. #6  

    Default Re: Contacts List and Opening contacts VERY slow

    THe problem is that i am using LinkedIn as well.. and it appears to be going online to source contacts.
    CONTACT -> LEFT MENU BUTTON -> CONTACTS TO DISPLAY -> DEVICE

    should get instant results now.
  7. #7  

    Default Re: Contacts List and Opening contacts VERY slow

    To be honest none of this works in my case..! I am using Nexus 5 and tired with this problem.. Sometimes it takes 5 minutes to bring contact list. I selected only my gmail contacts to display so off Skype, whatsapp, linkedin etc.. but this is pathetic really. Can someone find the best solution to it ?

    Regards,
    Nilesh
  8. #8  

    Default Re: Contacts List and Opening contacts VERY slow

    No, i can't locate that option. Yes I'm too having the same problem but it only happens when I'm connected to wifi. Reason behind my lag is, when i type in first few letter of name, in background it also searches contact info from my office exchange account. I unchecked the contact sync when i configured my exchange account as in my company three are lakhs of employees and i don't want their contact
    info appear when i try searching contact. This is still not sorted out. Please help me.

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