1. Someone408B's Avatar
    I went to turn my phone off when I was on it and the screen froze then went black. I then tried to turn it back on but it stayed black. All it has done since is turn on only after the battery has been taken out and put back in and it only goes to the samsung screen or galaxy s3 screen at best. It is not a battery problem or charging problem, I have already tested these.
    05-04-2014 09:54 PM
  2. Golfdriver97's Avatar
    I went to turn my phone off when I was on it and the screen froze then went black. I then tried to turn it back on but it stayed black. All it has done since is turn on only after the battery has been taken out and put back in and it only goes to the samsung screen or galaxy s3 screen at best. It is not a battery problem or charging problem, I have already tested these.
    Welcome to the forums.
    Is the battery new?
    05-04-2014 11:00 PM
  3. Someone408B's Avatar
    Welcome to the forums.
    Is the battery new?
    No, but I tested a battery from another new s3
    05-05-2014 05:58 AM
  4. Golfdriver97's Avatar
    No, but I tested a battery from another new s3
    Can you get into Download Mode by pressing power volume down and home all at the same time?
    05-05-2014 08:19 AM

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