Both my HTC One and my wife's have the same issue - while connected to Wifi, we can't send a text with a photo attached. Disconnect from Wifi and the text and photo go through. I wasted 30 minutes on the phone with Sprint, doing the reset ##72786#, update Profile, PRL, etc, to no avail. It seems like this has been an issue in the past with Sprint and a number of phones, but I've found no definitive solution. It seems the phone is unable to use the data network for the MMS (photo) while connected to Wifi.
Anyone know of a solution?
Thanks much!
Doug
Anyone know of a solution?
Thanks much!
Doug