n8littlefield
Member
Don't know if this helps others, but here's how I handled mine...
I called today - told them again what I was going through and that I couldn't get to their repair shop (they were over 30 miles away which meant I couldn't get there until Sat). They signed me up for insurance ($8) and credited me back the $8, and are shipping me a new phone.
The only bad part is the Echo is back ordered and may take up to a week to arrive...
Once all this is done I'll be calling Sprint looking for a service credit for this mess. I'm back to my Hero for now - thank god I had a few extra phones on hand.
I called today - told them again what I was going through and that I couldn't get to their repair shop (they were over 30 miles away which meant I couldn't get there until Sat). They signed me up for insurance ($8) and credited me back the $8, and are shipping me a new phone.
The only bad part is the Echo is back ordered and may take up to a week to arrive...
Once all this is done I'll be calling Sprint looking for a service credit for this mess. I'm back to my Hero for now - thank god I had a few extra phones on hand.