1. Ashlynsmommy's Avatar
    I've not had 4G signal in over a week and I was told by one person at Sprint I may need a new phone. I just got this phone May 4th. It's an issue in my area from what Sprint said when I called.

    Sent from my LG-LS980 using AC Forums mobile app
    05-19-2014 12:29 PM
  2. scruff24's Avatar
    Try taking to a store that repairs, not a corporate. My 4g didn't work for months. More than 18 calls to Sprint. A service call repair at a corporate store, no luck. Finally I took it to a partner store and a wise tech figured it out. My simm card was not activated. Ever since I have had 4g Spark. (North east Ohio ) once again I am happy with my phone.
    05-19-2014 07:49 PM
  3. Ryan Sonner's Avatar
    Do you have a Tri band Device.... If so go to this thread, I've posted in page 15 and your answers are there.
    http://forums.androidcentral.com/spr...-spark-15.html

    Posted via Android Central App
    05-19-2014 11:28 PM
  4. Ashlynsmommy's Avatar
    As for the tri band Idk...they're saying it's a signal issue and having tower upgrades in my area but at the local Sprint store all other phones had 4G signal except the LG G2.

    Sent from my LG-LS980 using AC Forums mobile app
    05-20-2014 09:30 PM
  5. Ryan Sonner's Avatar
    The CSFB can be a problem from tower to tower. a distance of just a 5 or 10 minute drive can make a diffrence. Hope this helps.

    Posted via Android Central App
    05-21-2014 04:44 AM
  6. Pun's Avatar
    My 4G's been shotty ever since the KitKat update...it's not "your" phone, it's the Sprint G2. My wife's has been the same also since the update. I'm on 3G a lot of the time now
    05-22-2014 12:39 PM
  7. Mikey47's Avatar
    My 4G's been shotty ever since the KitKat update...it's not "your" phone, it's the Sprint G2. My wife's has been the same also since the update. I'm on 3G a lot of the time now
    It's not my Sprint G2, or my wife's Sprint G2 either. Therefore it is not "Sprint's G2".

    Sent from my LG-LS980 using AC Forums mobile app
    05-22-2014 03:27 PM

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