1. buffdaddy72's Avatar
    Anybody hear anything as to when we may get this update? I know AT&T pushed this out to their phones but haven't heard anything from Sprint.
    06-26-2014 06:02 AM
  2. Jimmy Gillentine's Avatar
    I've been asking about this also and searching the net for info on it. Nothing...

    Posted via Android Central App
    06-26-2014 09:52 AM
  3. Mdogs67's Avatar
    Yeah I've been looking too, and found nothing ......... Has anyone contacted sprints customer service yet?
    06-26-2014 01:46 PM
  4. Jimmy Gillentine's Avatar
    They would not know anything or just lie about it. So it wouldn't do any good.

    Posted via Android Central App
    06-26-2014 10:16 PM
  5. buffdaddy72's Avatar
    Yeah I tried looking up any news about the update for Sprint as well. Didn't find a whole lot out there, a couple posts on Sprint's board, but that was about it.
    06-27-2014 10:59 AM
  6. BecomingDeath13's Avatar
    If anything, I'm banking on it being pushed back because of the issues they're having with soak phones being dumped to 3G only in certain areas (like my own) that's possibly a fix bundled with the knock code update.
    Jimmy Gillentine likes this.
    07-06-2014 03:17 AM
  7. flychinook's Avatar
    They would not know anything or just lie about it. So it wouldn't do any good.

    Posted via Android Central App
    Sprint rep here (business preimere care). We generally don't get any information about phone updates until the day it starts going out to phones... and by then, it's usually on AC anyways. Us regular care reps almost never have any "inside knowledge".
    That being said, I have no tolerance for reps that lie about things. That kind of **** doesn't help anyone.
    Jimmy Gillentine and Mikey47 like this.
    07-09-2014 07:20 PM
  8. Jimmy Gillentine's Avatar
    Sprint rep here (business preimere care). We generally don't get any information about phone updates until the day it starts going out to phones... and by then, it's usually on AC anyways. Us regular care reps almost never have any "inside knowledge".
    That being said, I have no tolerance for reps that lie about things. That kind of **** doesn't help anyone.
    Thank you for the job you do. I do not envy you in any way for your job. But yes, I have had Sprint reps make up something on the phone with me and online also. I guess it is something that happens, but it sure doesn't help out Sprint or the reps that do try their best to help customers.

    Posted via Android Central App
    07-09-2014 10:03 PM
  9. Mikey47's Avatar
    Sprint rep here (business preimere care). We generally don't get any information about phone updates until the day it starts going out to phones... and by then, it's usually on AC anyways. Us regular care reps almost never have any "inside knowledge".
    That being said, I have no tolerance for reps that lie about things. That kind of **** doesn't help anyone.
    Honesty, while it may not provide the answer we want to hear, is much preferred over dishonesty in order to make someone feel better.

    The only exception to this rule is when my wife asks "do these jeans make me look fat?"

    Sent from my LG-LS980 using AC Forums mobile app
    Jimmy Gillentine likes this.
    07-10-2014 10:18 AM
  10. Jimmy Gillentine's Avatar
    Honesty, while it may not provide the answer we want to hear, is much preferred over dishonesty in order to make someone feel better.

    The only exception to this rule is when my wife asks "do these jeans make me look fat?"

    Sent from my LG-LS980 using AC Forums mobile app
    Ew...

    Posted via Android Central App
    07-10-2014 11:12 AM
  11. Mikey47's Avatar
    Ew...
    Nope, I've learned not to say that either.

    Sent from my LG-LS980 using AC Forums mobile app
    Jimmy Gillentine likes this.
    07-10-2014 05:47 PM
  12. Jimmy Gillentine's Avatar
    Nope, I've learned not to say that either.

    Sent from my LG-LS980 using AC Forums mobile app
    True...that would be asking for death.

    Posted via Android Central App
    07-10-2014 08:08 PM
  13. Microspeed's Avatar
    If anything, I'm banking on it being pushed back because of the issues they're having with soak phones being dumped to 3G only in certain areas (like my own) that's possibly a fix bundled with the knock code update.
    I certainly hope you are correct. At the risk of sounding totally stupid what does "because of the issues they're having with soak phones being dumped to 3G only in certain areas" mean?
    07-15-2014 10:50 PM
  14. VW Maverick's Avatar
    07-21-2014 11:27 AM

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