Android Forums at AndroidCentral.com >  Samsung Nexus S Forums >  Sprint Nexus S 4G > Check out how Sprint like to treat their customers.

Check out how Sprint like to treat their customers.

Reply
Like Tree9Likes

 
Thread Tools Search this Thread
  #31  
Old 02-21-2012, 07:14 PM
Device(s): Nexus S 4G
 
Posts: 187
Location: RTP, NC
Join Date: Feb 2010
Thanked 13 Times in 11 Posts
Likes Received: 9
Activity: 3/20
Quote:
Originally Posted by Ryuuie View Post
The heart of the matter isn't Sprint/Google not saying anything, it's mostly power users whining about ICS not being on their phone right this very nanosecond.

Deleting the questions makes sense considering I'm betting these mods don't know anymore than WE know. Not all mods are paid for what they do, nor do all mods actually work for the company that owns the forum. Thus they could easily just be regular users who simply don't know and are sick of people coming in, complaining, and then the whiners and accusers coming in. Thus they delete the threads and posts before that crap even starts.
If the whiners are that much of a problem that they have to quell the uprising, maybe that should tell them something.

Quote:
Originally Posted by Ryuuie View Post
Could Sprint and Google say something? Sure. But when have they ever talked about an OS pre-release? They never have. Google is known for just being silent anyway, they're not going to waste their time talking about the problems when they could just get away from the social networking sites and actually go fix the problem. This isn't going to cause Google (or Sprint) any grief so it clearly doesn't warrant some kind of giant press statement.
Serves 'em right for building up the ICS hype to begin with. And are you saying that keeping mum's the right course of action? Why should it be?

At least HTC has given their customers a timeframe that they'll (maybe) stick to. Sprint, Samsung and Google have not, and therein lies the reason behind all of this whining and crying by power users.

It wouldn't be so bad if Google hadn't assured us that it would reach the Nexus S within "[Only registered users can view links. ]" of the Galaxy Nexus release. How long ago was that again? I've forgotten by now...

Quote:
Originally Posted by Ryuuie View Post
People just need to wait. It's coming, the leak alone proves it. However the leak also proves that it's clearly not ready for phones.
Whatever they release, regardless of how much testing and fixing they do, WILL have bugs. Count on it. You can't escape that. I accept that. Hell, GB has bugs, and they still released it.
petrochemicals likes this.
  #32  
Old 02-21-2012, 07:29 PM
 
Posts: 299
Join Date: May 2011
Thanked 32 Times in 29 Posts
Likes Received: 21
Activity: 0/20
Quote:
Originally Posted by MacGuyInNC View Post
If the whiners are that much of a problem that they have to quell the uprising, maybe that should tell them something.
Again, they most likely have no ties to Sprint other than being on their forums. It's not like they can go to the Sprint CEO and ask. They're told when WE are told. In fact, that's what one of their mods even stated that they don't know until the day of or day before.

Quote:
Serves 'em right for building up the ICS hype to begin with. And are you saying that keeping mum's the right course of action? Why should it be?

At least HTC has given their customers a timeframe that they'll (maybe) stick to. Sprint, Samsung and Google have not, and therein lies the reason behind all of this whining and crying by power users.

It wouldn't be so bad if Google hadn't assured us that it would reach the Nexus S within "[Only registered users can view links. ]" of the Galaxy Nexus release. How long ago was that again? I've forgotten by now...
Yeah, pretty much it is. Google never says anything unless it would truly impact them like the ToS changes or Google+ name fiasco. This obviously means nothing and is nothing to worry about for them.

Samsung has given out information ...for the phones that they control software wise. Samsung has NO control over the Nexus S or Galaxy Nexus other than fixing your broken hardware. That's it.

HTC will be skinning the hell out of their version of ICS and changing code just to make themselves happy and what their consumers want. They are probably working on a build earlier than what we will be getting (which is probably going to be 4.0.5). We're getting a mostly pure version of ICS (save for tethering, of course) so who cares what HTC is doing?

That rollout was for the Nexus S, NOT the Nexus S 4G. Google released that statement because they control the Nexus S on T-Mobile while they only control some of the Nexus S 4G (the rest of the control goes to Sprint).

Quote:
Whatever they release, regardless of how much testing and fixing they do, WILL have bugs. Count on it. You can't escape that. I accept that. Hell, GB has bugs, and they still released it.
Obviously it will and no one is saying it won't. But the bugs I mentioned are pretty much show-stopping bugs (where as the voice roaming thing is just something Google didn't enable...the feature IS there, just not enabled in any version of ICS so far). Sprint doesn't feel like dealing with those type of bugs that will obviously degrade the user's experience.

Speaking of user experience, I asked on Google+ back in December about if the Nexus S's drive would be repartitioned to match the Galaxy Nexus' unpartitioned drive. I was given the answer of "no, it would confuse a lot of consumers and degrade the experience that users have come to rely on since they had the device" straight from a Google employee. So it seems even Google cares about the user's experience with their devices. So it's pretty clear they're not going to release something that'll break your phone either if they can help it.

That being said, root if you want ICS right now as complaining won't get it to you any faster. Maybe I should put this in my sig...
  #33  
Old 02-21-2012, 07:40 PM
Device(s): Epic4G and Nexus S 4G
ROM/Kernel: Tsmpoolparty/[ACS]*Matr1x
 
Posts: 1,148
Location: Central Texas
Join Date: Oct 2010
Thanked 75 Times in 67 Posts
Likes Received: 29
Activity: 7/20
Quote:
Originally Posted by MacGuyInNC View Post
If the whiners are that much of a problem that they have to quell the uprising, maybe that should tell them something.



Serves 'em right for building up the ICS hype to begin with. And are you saying that keeping mum's the right course of action? Why should it be?

At least HTC has given their customers a timeframe that they'll (maybe) stick to. Sprint, Samsung and Google have not, and therein lies the reason behind all of this whining and crying by power users.

It wouldn't be so bad if Google hadn't assured us that it would reach the Nexus S within "[Only registered users can view links. ]" of the Galaxy Nexus release. How long ago was that again? I've forgotten by now...



Whatever they release, regardless of how much testing and fixing they do, WILL have bugs. Count on it. You can't escape that. I accept that. Hell, GB has bugs, and they still released it.
I have yet to see a single Android build (eclair, froyo or gingerbread) that has been a stable and trouble free as the custom ics rom's being put out by many of the dev's.

I have a really tough time believing that ANY OTA put out by Google will match what the dev's have already done.

____________________
Just Flash It !!!
  #34  
Old 02-21-2012, 10:16 PM
Device(s): Nexus S 4G
ROM/Kernel: ICS_BB/Matr1x
 
Posts: 1,697
Join Date: Dec 2009
Thanked 41 Times in 35 Posts
Likes Received: 11
Activity: 2/20
That what I don't get, Google has the best developer's under them people say it isn't being released because of bugs. I'm not buying. We have private developers most doing it for fun that can build off the source code with little to no bugs.
  #35  
Old 02-21-2012, 11:26 PM
Device(s): LG Optimus S
ROM/Kernel: GingerRom on VJ
My Next Device: HTC Evo 4g LTE or GS3 ??????
 
Posts: 229
Location: Nebraska
Join Date: Dec 2010
Thanked 30 Times in 18 Posts
Likes Received: 29
Activity: 14/20
Looks like its Google, they pulled the update. So one reason why it isn't out yet.

Bunch of crybabies

Last edited by ab30494; 02-21-2012 at 11:35 PM.
  #36  
Old 02-22-2012, 12:05 AM
 
Posts: 299
Join Date: May 2011
Thanked 32 Times in 29 Posts
Likes Received: 21
Activity: 0/20
Quote:
Originally Posted by rem_kujawa View Post
That what I don't get, Google has the best developer's under them people say it isn't being released because of bugs. I'm not buying. We have private developers most doing it for fun that can build off the source code with little to no bugs.
The bugs in Android 4.0 to 4.0.4 say it IS about the bugs. Google doesn't just develop Android, they're still primarily a search company and they can't just devote ALL of their time to Android.

Also, there are still bugs in fan-made ROMs as well, maybe not as much as in AOSP but there still are. Just check out XDA's own Nexus S rooting and ROM section...there are TONS of problems with the ROMs built on 4.0.3 source code that have problems with battery life (the main issue) and reception. Even the bugless beast ROM has bugs.
    Thread Author   #37  
Old 02-22-2012, 10:35 AM
Banned
 
Posts: 16
Join Date: Jan 2012
Thanked 3 Times in 3 Posts
Likes Received: 3
Activity: 0/20
Quote:
Originally Posted by Ryuuie View Post
The heart of the matter isn't Sprint/Google not saying anything, it's mostly power users whining about ICS not being on their phone right this very nanosecond.

Deleting the questions makes sense considering I'm betting these mods don't know anymore than WE know. Not all mods are paid for what they do, nor do all mods actually work for the company that owns the forum. Thus they could easily just be regular users who simply don't know and are sick of people coming in, complaining, and then the whiners and accusers coming in. Thus they delete the threads and posts before that crap even starts.

Could Sprint and Google say something? Sure. But when have they ever talked about an OS pre-release? They never have. Google is known for just being silent anyway, they're not going to waste their time talking about the problems when they could just get away from the social networking sites and actually go fix the problem. This isn't going to cause Google (or Sprint) any grief so it clearly doesn't warrant some kind of giant press statement.

People just need to wait. It's coming, the leak alone proves it. However the leak also proves that it's clearly not ready for phones.
This is where you are wrong. The heart of the matter (at least for me) is not when will my phone have ICS. It is and was my two original questions on Sprint's forum. 1. Why is Sprint advertising the NS4G as receiving "OS updates as soon as humanly possible, and 2. Why was there a release date for ICS on the internal employee system for 2/16? The first question being deleted every time it was asked, and the second never answered. If the mods do not know anything then they should try to find the answer, or else what are they there for? Deleting posts just makes it look like they are hiding something.

It is in at least Sprint's best interest to say something, and they should be pushing Google to do the same. As this situation is going to be the most harmful to Sprint, since we are still paying them. Google and Samsung could care less as they have already been paid. I think you are wrong in assuming that this is not causing Sprint any grief as it has been stated in their forums that they are replacing NS4G's with other phones over this matter in retentions. Not to mention if it wasn't causing grief then why delete my posts?
  #38  
Old 02-22-2012, 01:06 PM
Device(s): Nexus S 4G
 
Posts: 73
Location: Chicago
Join Date: Feb 2010
Thanked 6 Times in 6 Posts
Likes Received: 6
Activity: 3/20
petrochemicals: if stuff like this is causing you so much grief maybe you need to look at getting a new life.

The update will come when it comes
Ryuuie likes this.
Thanked by Ryuuie
  #39  
Old 02-22-2012, 01:44 PM
 
Posts: 299
Join Date: May 2011
Thanked 32 Times in 29 Posts
Likes Received: 21
Activity: 0/20
Quote:
Originally Posted by petrochemicals View Post
This is where you are wrong. The heart of the matter (at least for me) is not when will my phone have ICS. It is and was my two original questions on Sprint's forum. 1. Why is Sprint advertising the NS4G as receiving "OS updates as soon as humanly possible, and 2. Why was there a release date for ICS on the internal employee system for 2/16? The first question being deleted every time it was asked, and the second never answered. If the mods do not know anything then they should try to find the answer, or else what are they there for? Deleting posts just makes it look like they are hiding something.

It is in at least Sprint's best interest to say something, and they should be pushing Google to do the same. As this situation is going to be the most harmful to Sprint, since we are still paying them. Google and Samsung could care less as they have already been paid. I think you are wrong in assuming that this is not causing Sprint any grief as it has been stated in their forums that they are replacing NS4G's with other phones over this matter in retentions. Not to mention if it wasn't causing grief then why delete my posts?
Well, it's easy. Humans are imperfect animals and make mistakes just like every other being on this planet. Humanly possible means "as fast as we can while we work on OTHER things too". If you continuously post the same crap over and over after it's deleted, it's called spamming. You DESERVE to be banned for that. Nuff said there.

It's not in anyone's best interest to do anything. Sprint's not going to lose customers (not any that matter anyway...remember, the internet community is pretty damn small compared to the rest of the world and the people complaining about this are in an even smaller group) and neither is Google.

I think you need to learn patience or learn how to root. This is not a big deal at all, honestly. The world will go on.

Last edited by Ryuuie; 02-22-2012 at 01:52 PM.
  #40  
Old 02-22-2012, 04:50 PM
Member
 
Posts: 15
Join Date: Jan 2012
Thanked 1 Time in 1 Post
Likes Received: 0
Activity: 1/20
I've been treated by sprint in similair ways for years. I had 5 replacements on the EVO Shift, call it bad luck or a ty phone, it took them a long time to finally agree to replace it. I will be leaving sprint as soon as my contract is up. Verizon seems to be more on top of Android/iOS/BB
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search