- 05-04-2011, 12:13 AM #2
- 05-04-2011, 12:17 AM #3
- 05-04-2011, 12:22 AM #4
- 05-04-2011, 02:08 AM #5
i went and preordered mine at a Sprint store. the guy seemed very nervous and had no idea what he was doing. I left the store with a "swear" that he will personally enter my name in the database (after taking my info down on a sheet of paper (which I'm sure was thrown in some trash without being properly destroyed))
- 05-04-2011, 09:59 AM #6
Sprint Premier tweeted this:
Sprint_Premier Sprint Premier
Another "first to buy" oppy launches for our Premier customers tomorrow, this time on the latest green device: Sprint Community
Sounds like we won't be able to get the Nexus early... It will be the Replenish instead.
- 05-04-2011, 11:25 AM #7
It worries me to see how much Sprint is neglecting the Nexus launch. Still there is no updated info on their website, some of their CS seem clueless as to what is going on with the Nexus and to add insult to injury, there are a some local Sprint stores that have the Nexus posters up and everything but still have no idea if and when is coming out or even how to pre-order one.
Before you jump on me, I am aware the official release date is this Sunday. However, I can't understand why or how there still so little information around just four days before the expected (an officially announced) release date of the Nexus. There is not even an official off-contract price stated on the Sprint site yet. On all my years as a Sprint customer, I don't remember such an underwhelming release effort for a high-end smartphone before.
- 05-04-2011, 11:49 AM #8
- 05-04-2011, 12:24 PM #9
- 05-04-2011, 01:49 PM #10
Sprints "first to buy" program is 3 days before release. It is such a waste considering it prob takes 1-2 days to ship. And if the ship time is 2 days, you get it 1 day before release, and if the shipper doesn't deliver on Saturday, you get it Monday 1 day after everyone else can get it, awesome.
If Sprint was smart they would get first to buy handsets into the hands of Premier Gold customers 2 weeks before release, thats a real "first to buy".
Save the 3 day first to buy for Premier Silver.
Everybody wants what they can't have and Sprint should use the early buy promotion to generate buzz created by the Premier Gold customers flashing around their exclusive phones for 2 weeks.
(And the above would do nothing for me as i'm Silver Premier, but it just makes sense.)
- 05-04-2011, 01:56 PM #11
- 05-04-2011, 02:28 PM #12
- 05-04-2011, 02:41 PM #13
- 05-04-2011, 03:06 PM #14
(Also, getting the activation fee waived in Sprint Corp stores is pretty easy if you talk to them)
- 05-04-2011, 03:10 PM #15
- 05-04-2011, 03:20 PM #16
- 05-04-2011, 03:54 PM #17
- 05-04-2011, 04:10 PM #18
- 05-04-2011, 04:17 PM #19
- 05-04-2011, 04:37 PM #20
- 21 Posts
Not sure what your experience is, but I've ordered phones online and activated online for a couple of years and there is no fee for activation or upgrade whatsoever.
Sprint's site states as much. https://manage.sprintpcs.com/special...bateWelcome.do (states that non-online orders have $18 fee, but makes no mention of fee for online orders)
If you paid an upgrade fee for a phone you bought and activated online, I'd recommend calling Sprint to get your money back.
- 05-04-2011, 04:58 PM #21
Also, when i got the Shift it was an upgrade and i was not charged an upgrade fee.
- 05-04-2011, 05:08 PM #22
Yes, I have never had to pay any sort of upgrade fee online either. I have also returned an online purchase to the Sprint store without any issue. I also have taken a defective Pre I purchased online and exchanged it in the store for a new Pre without any problem.
- 05-04-2011, 07:45 PM #23
Well, this was not my experience. I purchased a Shift for my future daughter in law on line. She decided that she wanted the EVO. We tried to return it to the store, they said no we would have to deal with the .com people. Called them, they sent out a EVO and we returned the Shift and had to wait a couple billing cycles before everything was credited back to my acct. I will not do it online again. I don't care if I do have to pay an extra $18. it was worth it not to have to deal with the back and forth stuff. Maybe my store is not a corporate store and that is why they refused it. Same thing happened when the EVO camera became defective. The store would not help because we did not buy it there.
- 05-04-2011, 08:25 PM #24
- 05-04-2011, 09:24 PM #25