So, I can't seem to get 3G at the office with my new Nexus S. My Palm Pre always got great 3G reception at my office. I checked with one of my coworkers who owns an Evo, and she was getting 3G, but I was not when standing right next to her.
I tried updating my PRL and profile, but that didn't help. Is there anything else I can try before taking it in to the Sprint store?
- 05-10-2011, 12:50 PM #2
- 05-10-2011, 01:20 PM #3
- 141 Posts
- 05-10-2011, 04:06 PM #5
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- 05-10-2011, 04:14 PM #6
- 05-10-2011, 04:39 PM #7
- 05-10-2011, 11:16 PM #11
- 7 Posts
I am in the same boat as the rest except I have great WiFi. My CDMA signal in my house is 0 to 1 bar and I always get the data roaming notification. I had a hero and always had great signal strength in my home. I have returned 1 NS4G to best buy today just thinking I had a bad antena. BUt, the new phone is just as bad as the first phone. I think that they all suffer from poor antena strength. We'll see when the problem grows too big for Sprint to deny.
- 05-11-2011, 01:43 AM #12
- 05-11-2011, 07:14 AM #13
I have no problems with 3G, 4G, or WiFi here in Maryland. I purchased my phone from a Sprint store. Thsoe of you having problems, are you in the same geographic area of the country (midwest, northeast, etc).? Also, where did you get your phones? Am wondering if the problem is geographic or a specific batch of phones sent to an area/store.
Also, I have a Netgear 3700 v2 router which recently (last 4 weeks) received a firmware upgrade that was supposed to help IMPROVE communication between this router and mobile phones/tablets/etc. Have you guys checked to see if your routers have the latest firmware?
- 05-11-2011, 03:47 PM #14
Just got back from the Sprint Corporate Store. I told them that I was getting 1 bar of signal at home and my 3G would go down to 1xrt. My wife has a Sprint phone and hers gets great reception at home.
I would also see my signal jump from 4 bars all the way down to 1, almost like the death grip issue people saw on the iPhone 4.
Sprint ran it through diagnostics and the phone failed the signal/antenna tests. Not sure what they use to test it, but they gave me a brand new Nexus S. I'll report as I start using my phone at work and at home.
Moral of the story - don't hesitate to have Sprint test your phone. This is a "phone" and therefore should function as one. Just my two cents.
- 05-11-2011, 04:46 PM #15
- 141 Posts
I entirely don't want to reinstall all my apps. I wonder if I could create a image then use restore it on the new one?
- 05-11-2011, 05:23 PM #16
@Klownicle. My signal is pretty steady here at work, (3G and 4G) and was able to download my apps pretty quickly. However it sucks that I have to reinstall my ringtones, pics and vids.
I've used MyBackup Pro in the past and will likely start using it on this phone just in case I ever need to do a factory reset or have the phone replaced. The app will save your sms, settings, apps etc. and you can restore them on another device.
Once I get home, I'll update my post to see if I see the big swings in data/signal.