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  1. Thread Author  Thread Author    #1  
    1kwik72's Avatar

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    Default Text message issue

    New to Android OS with my Photon. I keep gettin an error message saying the text was not sent although they seem to go through ok. It keeps popping up a red x up top in the notification area which I have to clear.

    Not sure if its a problem with the phone or the carrier as my old WM phone was doing some strange stuff while texting over the last few weeks. That phone would say "the text could not be sent click to resend" but if I clicked to resend the recipient got multiple copies of the same text. Any Ideas? Or should I be calling Sprint to see what is up?

    Craig
  2. #2  
    VDub2174's Avatar

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    Default Re: Text message issue

    I would call Sprint. I had that problem a few times with my EVO.
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  3. #3  
    JPD
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    Default Re: Text message issue

    are you connected to an Airave or Airvana? I have that issue off and on with all our phones on our Airvana...
    Last edited by JPD; 08-03-2011 at 03:06 PM.
  4. Thread Author  Thread Author    #4  
    1kwik72's Avatar

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    Default Re: Text message issue

    No but I do have wifi on both at home and at work. Both places I have noticed the problem.

    Craig
  5. Thread Author  Thread Author    #5  
    1kwik72's Avatar

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    Default Re: Text message issue

    Just checked it does not matter if I am connected to wifi or if I turn it off it still comes up with a red dot with an "X" in it in the notification bar. If i open the notification bar it shows "text message not sent" if I click on it it says "message not available" but they are always sent kinda weird.

    Craig
  6. #6  

    Default Re: Text message issue

    I have had this a couple of times today. It appears to be when I have a low signal, the text does not send. Then, when I re-send, it goes through but with multiple copies. If I do not resend manually, it appears that it will not re-attempt to send.

    However, I do not have enough of sample to say this is truly what is happening. I resent 3 texts, did not resend 1.
  7. Thread Author  Thread Author    #7  
    1kwik72's Avatar

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    Default Re: Text message issue

    It doesn't appear to be a low signal issue for me I have full bars here at home and at work where it has happened. I also do not have to resend as my texts go through OK. I am going to stop by the local sprint store tonight and see if they have any ideas

    Craig
  8. #8  

    Default Re: Text message issue

    I had this problem on my brand new Photon today. I was trying to text my daughter. I kept getting an error message. I think it needs a 10 digit number to text to, even though you only need a 7 digit number for phoning. I haven't tried sending to a 10 digit number yet. I will have to figure out how to edit my contacts first.
  9. #9  

    Default Re: Text message issue

    Quote Originally Posted by Animama View Post
    I had this problem on my brand new Photon today. I was trying to text my daughter. I kept getting an error message. I think it needs a 10 digit number to text to, even though you only need a 7 digit number for phoning. I haven't tried sending to a 10 digit number yet. I will have to figure out how to edit my contacts first.
    Okay, I edited her contact info to have 10 digit phone numbers, but the phone number under her name still showed the 7 digit phone number. I ended up deleting the contact entirely and then reentering it with 10 digit phone numbers. After that I was able to text her.
  10. #10  

    Default Re: Text message issue

    Quote Originally Posted by Animama View Post
    I had this problem on my brand new Photon today. I was trying to text my daughter. I kept getting an error message. I think it needs a 10 digit number to text to, even though you only need a 7 digit number for phoning. I haven't tried sending to a 10 digit number yet. I will have to figure out how to edit my contacts first.
    Okay, I edited her contact info to have 10 digit phone numbers, but the phone number under her name still showed the 7 digit phone number. I still couldn't text message her. I ended up deleting the contact entirely and then reentering it with 10 digit phone numbers. After that I was able to text her.
  11. Thread Author  Thread Author    #11  
    1kwik72's Avatar

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    Default Re: Text message issue

    My contacts are in as 10 digit numbers so I don't think that is my problem. I stopped by the sprint store tonight but they didn't have a clue. Guess I will call sprint tomorrow and see if they have any ideas. Weird part is I think it was doing it with my Treo Pro It just showed up a little bit differently than it did on the photon.

    Craig
  12. #12  

    Default Re: Text message issue

    is the number you're sending to formatted as "+1-xxx-xxx-xxxx"? That's how it shows up when it is imported from facebook.
  13. #13  

    Default Re: Text message issue

    I've been having the same issue. Have Never had any problems with texting on the pre. Are you guys having any calling problems?
  14. Thread Author  Thread Author    #14  
    1kwik72's Avatar

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    Default Re: Text message issue

    No I have not experienced any issues with calls other than 1 dropped one last night, but I think that had more to do with the wife's phone and area she was in. I stopped by the Sprint store last night and they pretty much didn't have a clue. Saix he hax never seen anyrhing like that.
  15. #15  

    Default Re: Text message issue

    My daughter said she had this problem texting one of her friends. She could receive texts from her friend, but her friend could not receive them from her.
  16. Thread Author  Thread Author    #16  
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    Default Re: Text message issue

    Factory reset seems to have fixed the issue. Kinda sucks as now I have to set it up again

    Craig
  17. #17  

    Default Re: Text message issue

    Called C-spire,first said meant text could be deleted by pushing (moron), second said meant text unsuccessful, which is what I thought.Received text anyway, though. Probably depends on whether sender using 7 or 10 digits.My regular phone (before Android) required 10 to store, so never had trouble sending when they transferred data. I know others who couldn't send unless 10 digits
  18. #18  
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    Default Re: Text message issue

    I've had this problem on occasion. Doesn't seem to be attributable to any specific thing. When it does it, nothing has changed. When the problem goes away, nothing changed.

    I suspect it is either a Sprint problem (Sprint sending text but returning a did not send message) or perhaps a problem arising from a non-Sprint carrier to Sprint (since I have seen it when I was roaming on Verizon). Nothing seems to fix it but it does go away after a period of time.

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