1. bnicewander's Avatar
    Hi, Any help will be apreciated. My new Photon will not stream Youtube, Slacker, or Pandora unless I am connected to wifi. These programs load up ok but will not play. Oddly, internet radio and Netflix works fine over 3g.
    There are 2 evo 4gs and an evo 3d in the house and they all work fine with wifi turned off. Just mine is acting up. All phones appear to be getting a strong signal.
    08-08-2011 09:27 AM
  2. tx_dbs_tx's Avatar
    Very strange. The Photon actually gets a better signal and more stable data connections so it should actually work better than the EVO's. Try calling Sprint tech support and have them reset your data profile and flip some of their magical switches on their end.
    08-08-2011 01:53 PM
  3. bnicewander's Avatar
    it is strange i agree. I called, they flipped, and now my bars turn blue but sadly no youtube, slacker, or pandora yet netflix streams perfectly and web pages load like lightening. exchanging it thru lets talk.com
    08-08-2011 02:31 PM
  4. bnicewander's Avatar
    an update. About to box it up to send back and tried one last thing, since we do not live in a 4g area, i kept it turned off so I turn it on and all work as it should. No one elses phones in the house get 4g and I dont think mine really does either. Its like 3g and 4g are switched or something.

    ok it appears im getting a weak 4g signal that goes in and out.
    08-09-2011 08:08 AM
  5. Cigar57's Avatar
    according to sprint who talked to motorola last evening, and i am on the 3rd photon, there is an issue with the 3g. they said, motorola, that they got the 4g right and did not spend enough time on the 3g part. accordingly they said an update is coming but so are our 30 days! guess we will see which comes first! sure hope motorola pays attention to the boards!
    bnicewander likes this.
    08-09-2011 11:40 AM
  6. vnmous1's Avatar
    It's stunning, but I just watched a YT video from my desk on the 27th floor of a highrise in Chicago's loop. 3G. And I'll tell you, my Evo NEVER got a signal for squat up here. It's like the friggin' Cone of Silence.

    Just bought this last night to replace my launch-day Evo. THIS is a nice phone!

    bj
    08-09-2011 12:09 PM
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