Since this is the 3rd phone I agree with above. I have three photons working just fine.
I was helping someone with a slightly different problem but it seemed to me that some Spront store
people are messing up the transfer of contacts from one phone to the other. They first put ot on an
sd card, then move it up to google etc. Whatever they are doing is messing up phone everytime it
looks for contacts (incoming and outgoing). Part of the problem was that the sd card needs to be
reformatted on a new phone due to subtle filesyste differences (should be done with all phones).
I would do a factory reset, remove the sd card, initialize the phone following the instrictions in the
pamphlet to sync contacst from gmail.