Insurance Question

**Kamen** · 07-16-2012, 07:43 PM

With the Photon discontinued and no longer offered from Sprint, what phone do they offer as a replacement if you have to file an insurance claim?

**Hvacmanjc** · 07-16-2012, 09:33 PM

Originally Posted by Kamen

With the Photon discontinued and no longer offered from Sprint, what phone do they offer as a replacement if you have to file an insurance claim?

They still have them. Just swapped mine out two weeks ago.

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**tirith** · 07-16-2012, 10:21 PM

Actually waiting for mine from asurion due to cracking my screen (I'm still using it) and they claim it'll be a photon

Sent using my MoPho-King photon

**Hvacmanjc** · 07-16-2012, 10:22 PM

Originally Posted by Kamen

With the Photon discontinued and no longer offered from Sprint, what phone do they offer as a replacement if you have to file an insurance claim?

They also asked me if I wanted to switch to the Samsung Conquer since this was my 3rd Photon. The Conquer is Horrible!! It heats up and shuts off.

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**tirith** · 07-17-2012, 06:50 PM

Good choice then...

I remember you having 4g issues.... What else was going on?

And the conquer isn't even comparable... Give me a s2 at least (even if I hate samsung)

Sent using my MoPho-King photon

**tirith** · 07-21-2012, 10:00 PM

Originally Posted by tirith

Actually waiting for mine from asurion due to cracking my screen (I'm still using it) and they claim it'll be a photon

Sent using my MoPho-King photon

got it, works, is a photon

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**MRLARGE863** · 08-09-2012, 02:39 AM

My friend returned his MoPho and the gave him a Samsung Nexus 4G running ICS as a replacement. He just walked in waited 15 minuyes . Pasadena CA.

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**dalebert54** · 08-09-2012, 02:31 PM

I had a similar experience as Hvacmanjc very recently, had to have mine looked at due to ALL radios going belly up. They happened to have one in stock, I walked out with it. Fortunately, it had been in its box for a bit, so i am still on 2.3.4, and have yet to be nagged to downgrade to 2.3.5. I was told, however, that I was fortunate in the fact that one was in stock, or i would be in the same spot as tirith, minus a working phone!

**Derek_B** · 08-09-2012, 03:28 PM

I purchased a Squaretrade warranty for my phone after I received it.

Has anyone had a claim with them before?

How are they different from Sprint's insurance (which I had on my previous phone)?

**tirith** · 08-09-2012, 03:43 PM

Originally Posted by dalebert54

I had a similar experience as Hvacmanjc very recently, had to have mine looked at due to ALL radios going belly up. They happened to have one in stock, I walked out with it. Fortunately, it had been in its box for a bit, so i am still on 2.3.4, and have yet to be nagged to downgrade to 2.3.5. I was told, however, that I was fortunate in the fact that one was in stock, or i would be in the same spot as tirith, minus a working phone!

I've got a brand new one - it never not worked but the refurb they sent was messed up... I'm on 2.3.4 and haven't been asked about an ota at all... 9 days

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