Need to swap Photon

[Hvacmanjc]

Hello all. I need to swap my Sprint Photon as its acting goofy. Does anyone know if they still have refurb Photon 4G's or will they give me something else? Thanks

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[kmcochran]

I guess it depends on where you purchased it. I purchased mine from Best Buy and last August it bricked and they couldn't send it back, but did have some new ones left in stock. They gave me a brand new one. If you got it from Sprint, then maybe they can check around to see if any of the stores have any. You will probably have to take it to a repair center first though and the techs will work on it.

Have you tried doing a factory reset on it?

 

[headbuzz]

Just swapped mine with asurion- ended up getting a brand new piece.

 

[Slender Troll]

Have to ask, have you tried rebooting to see if it fixes it?

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[tirith]

My photon acted goofy... what's it doing now hvac?

Anyway, refurbs are still possible

Swyped from my Galaxy Note II on the Now Network