1. Kristin Honzik's Avatar
    I've had my new Note 3 for a little less than a month. Just the other day, I'd had it turned off for a few hours, and ever since I turned it back on, my camera won't open ("camera failed") error. It also won't open in any other apps (snapchat, etc.. it crashes instagram when I try to use it).

    I've tried clearing data and cache, and rebooting. Made sure there's plenty of RAM. I haven't done a factory reset on it.. is there any other troubleshooting options before I try a reset, then hassle someone about my warranty?
    03-15-2014 03:58 PM
  2. Golfdriver97's Avatar
    I've had my new Note 3 for a little less than a month. Just the other day, I'd had it turned off for a few hours, and ever since I turned it back on, my camera won't open ("camera failed") error. It also won't open in any other apps (snapchat, etc.. it crashes instagram when I try to use it).

    I've tried clearing data and cache, and rebooting. Made sure there's plenty of RAM. I haven't done a factory reset on it.. is there any other troubleshooting options before I try a reset, then hassle someone about my warranty?
    Welcome to the forums.
    I would try clearing system cache in recovery, and see if that helps. I think this method will work. [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.
    Follow instructions for the S3.
    03-16-2014 09:19 PM
  3. DEEPAK BANOTA's Avatar
    i had the same problem with my moto g. i tried switching my phone off and on, and the camera worked. but i didn't want to keep turning my phone off and on so i tried finding the root problem. i came to know that every time i do not exit Skype properly, i get camera error. but the solution was simple, i just go to Skype, try to make a video call and the camera starts working. just make sure you don't directly kill the task and exit the app properly.

    i don't know if this will work for you or not but it worked for me. good luck!
    03-23-2014 12:43 AM
  4. parasta1372's Avatar
    Welcome to the forums.
    I would try clearing system cache in recovery, and see if that helps. I think this method will work. [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.
    Follow instructions for the S3.
    I tried doing that....the camera is still not working
    Not just the camera, it's the gallery also. The gallery and the camera, both freeze when I try to open them.
    I even tried resetting me phone. Please help T.T
    05-17-2014 08:50 AM
  5. Ntchwaidumela's Avatar
    Just an aside, not necessarily a fix: try downloading Google Camera from the Play Store.

    Sent from my SM-N900P using AC Forums mobile app
    05-20-2014 11:03 AM
  6. Doris Bibi Sinjin's Avatar
    Please update your phone software
    07-13-2014 07:00 AM
  7. swtshawty7's Avatar
    mine is doing same there's no software update available Bluetooth also won't turn on... hmmm

    SM-N900V
    10-22-2014 11:19 PM
  8. Safy King's Avatar
    Any one solved this problem pleaaase
    11-17-2014 07:33 AM
  9. fady263's Avatar
    I had that problem just today, so i decided to uninstall all the apps i downloaded (they were the cleaner master, and the other apps from Mobile Cheetah and the anututu tester) clear cache and data from camera, removed the torch widget and restarted my phone, seems to work fine for now, will wait and see if it happens again.
    coming form a note 4, my dad has a galaxy s5 and has the cleaner master app, it would seem if u have that app, it may interfering with the camera somehow
    Shahid Rathore likes this.
    11-23-2014 10:14 PM
  10. Shahid Rathore's Avatar
    i totally agree, its the CM app delete these, clear the cashe data and force stop the camera.
    turn off and restart the phone, and it now works fine
    11-29-2014 07:51 AM
  11. kaytedawg's Avatar
    I have done all of the above, still no camera.
    07-30-2015 09:39 PM
  12. Leo Ismail's Avatar
    I have done all of the above, still no camera.

    Heyyy, I made an account just to tell you what I did as I had the exact same problem just now.

    I removed the 'torch' widget from my homescreen (GoLauncher's) and boom it all works again.

    Double check your home screens, make sure there's no widgets that might conflict with the gallery or camera.

    It could be as simple as that. Best of luck x
    09-22-2015 03:07 PM
  13. ASenseOfPurpose's Avatar
    I had this error on my Note 3. I followed the advice given to remove the flashlight app from the Go Launcher series and hey presto! it works again....

    Thank you for the assist!
    01-05-2016 08:03 AM
  14. durogani's Avatar
    Hello,

    I have problem with my Galaxy not 3 front camera, the normal back view camera is working perfectly. But each time i tired to change from normal back camera to front camera, it got freeze and show Beauty face in dark blank. Please, I will appreciate any information to fix this problem.
    11-18-2016 01:36 AM
  15. Spoderman21's Avatar
    Hello there, I have the same problem here too. But in my case, the problem was, very disapointing, the problem was a hardware issue, some part of front and back camera came loose and broke internally. So that leaves my front camera busted.
    01-24-2017 11:16 AM

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