1. charlibob's Avatar
    Had this phone about two weeks. On line update performed OK. At least once or twice a day I have to press power and do a restart in order to connect on line.

    Anyone else?
    08-22-2013 12:29 PM
  2. Kevin Meyer's Avatar
    Had this phone about two weeks. On line update performed OK. At least once or twice a day I have to press power and do a restart in order to connect on line.

    Anyone else?
    Yup. My router couldn't handle all the traffic of multiple devices, so I upgraded to an ASUS RT-AC66 and lived happily ever after.
    08-22-2013 12:48 PM
  3. ToddK's Avatar
    I don't think he's talking about WiFi...

    Sent from my SPH-L720 using Tapatalk 4
    08-22-2013 12:52 PM
  4. ToddK's Avatar
    Charlibob, I haven't noticed this issue personally, not a total solution, but, maybe quicker, try turning airplane mode on then off, I've done this when my S4 wouldn't connect to the Sprint tower at the golf course I work at. (was roaming on Verizon's antennae on the same tower)

    Sent from my SPH-L720 using Tapatalk 4
    08-22-2013 12:56 PM
  5. Kevin Meyer's Avatar
    I don't think he's talking about WiFi...

    Sent from my SPH-L720 using Tapatalk 4
    Oh. If not, I need to change my response to nope.
    08-22-2013 12:56 PM
  6. charlibob's Avatar
    Charlibob, I haven't noticed this issue personally, not a total solution, but, maybe quicker, try turning airplane mode on then off, I've done this when my S4 wouldn't connect to the Sprint tower at the golf course I work at. (was roaming on Verizon's antennae on the same tower)

    Sent from my SPH-L720 using Tapatalk 4
    You are right, I wasn't talking about WiFi. I will give the airplane on/off a try. Thanks
    08-22-2013 04:33 PM
  7. charlibob's Avatar
    I solved the problem actually by accident. It requires a rather lengthy explanation, so I won't go into it here, unless someone really needs to know.
    08-23-2013 11:09 AM
  8. unixpsycho's Avatar
    I solved the problem actually by accident. It requires a rather lengthy explanation, so I won't go into it here, unless someone really needs to know.
    You should always post the fix so other people that may have your problem can find it.
    BergerKing likes this.
    08-23-2013 11:12 AM
  9. MisterWonderful's Avatar
    If you have a fix for this problem I would like to know it. I'm sure others would as well.
    09-22-2014 06:52 PM
  10. luquidjac's Avatar
    Yes, I really need to know. My in-laws are going crazy about having to restart them all the time (it is also driving me crazy as I have to help them). Please post the solution.
    09-26-2014 01:50 PM
  11. lissakat's Avatar
    yes it would be nice to have the info on how you fixed this. i don't have to restart mine everyday but its at least every few days. so please post how you fixed the issue.
    10-14-2014 11:35 AM
  12. BergerKing's Avatar
    I had this issue with a replacement S4 I got, except I was rebooting 10x a day or more. My solution was device replacement, which netted me a brand-new 720T Spark edition instead of the base S4.
    01-22-2015 10:29 PM
  13. elfuego's Avatar
    I think this is a known problem if you are in a Sprint "fringe" area. Meaning, it's too far from towers. As it's trying to to find the best network band, it kinda freezes. I figured it out by downloading the "LTE Discovery" app. It has a radio reset function. When my S4 gets stuck, I run the app and go to the reset page within the app and it gets the radios working again in about 30 seconds. I think this is a gem. Unfortunately, if the S4 ever gets upgraded to lollipop, we'll loose the ability to do this radio reset through apps like LTE discovery. Hope this helps.
    03-17-2015 10:27 AM

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