1. colestein's Avatar
    Hi

    I'm hoping someone can help. I'm stock, not rooted. I just received the KitKat update yesterday and all appeared to be OK, but I then noticed that I am unable to delete emails from my phone. I've got 3 separate accounts using imap on godaddy. I've tried a couple of other email clients and they work with no issue, just the stock Samsung email client having the issue.
    I hit delete, the email doesn't delete from the phone. I hit refresh, it's right back in the list. Also won't delete from the server.

    Sprint store said I'm out of luck. I don't want to root and am ultra frustrated.
    I'm using aqua mail but I don't like the lack of specific folder access.

    Has anyone had this issue? How did you fix it? I've searched the web and found nothing. I can't seem to find an apk for the stock Samsung email app either.
    Please help!
    Thank you
    02-23-2014 09:12 PM
  2. dllebandroid's Avatar
    I have this issue as well. I thought it was just me. Im not able to sync my email anymore. I can't find a solution either.
    02-23-2014 10:20 PM
  3. D.P.G.'s Avatar
    Had the same issue had to remove the E-mail account and then add it back, good news problem solved bad news lost all but a few remaining emails left on server, not a good.
    02-24-2014 05:54 PM
  4. colestein's Avatar
    And just like that, as of this morning it's working again. I wonder if Samsung pushed an update to the email apk?
    02-27-2014 04:26 PM
  5. packhntr's Avatar
    Go to home screen, pull down the screen to expose the top menu icons, upper right corner has four small squares, tap it, this exposes all the main icons, bottom row has master sync tab, tap it and then sync emails. Problem solved.
    02-27-2014 07:54 PM
  6. beyond_redemption's Avatar
    PACKHNTR, your tip was spot on & worked 100%.

    My wifes galaxy s4 was not syncing email after her update to kitkat.

    She was driving me insane asking me to sort it out for her to no avail UNTIL I followed your directions.

    Thank You happy wife, happy life.

    Your New Fan.... GT Ohh
    03-31-2014 09:57 AM
  7. beyond_redemption's Avatar
    PACKHNTR, your tip was spot on & worked 100%.*

    My wifes galaxy s4 was not syncing email after her update to kitkat.

    She was driving me insane asking me to sort it out for her to no avail UNTIL I followed your directions.*

    Thank You happy wife, happy life.

    Your New Fan.... GT Ohh
    03-31-2014 10:03 AM

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