Re: Kitkat update
Hello,
Doing an OS update is not a big deal really.
- Make sure you have a fully charged phone so it doesn't cut out during the installation.
- Backup any important files such as photos, etc from your device's internal storage just in case.. (Updates don't wipe/erase the device or sdcard)
- Make sure all your Contacts, GMail, any Google related items are sync'd to your GMail account which they should already be.
- All of your current setup such as apps, settings, etc will remain the same unless its something changed specifically in the update.
Accept the update and relax.
Known problems: Sometimes after a major OS update you may get some lag or ill effects from the update. Many times this will work itself out within a day or two as the device settles, but sometimes it may need a Factory Reset to clear the device out and give it a fresh start. Also many people complain of poor battery life immediately afterwards, again this can be attributed to the update.
Any other probs we have a great community and team of Ambassadors here to help answer your questions!
Good luck.