1. xtinamorgaan's Avatar
    Over the last couple of weeks, I haven't been able to receive text messages from certain people. I can send them texts and they receive them, and when they send me texts they go through, but I am just not receiving them.
    I went to the Sprint store, and the guy told me that Apple phones sometimes have trouble sending text messages to Android phones, and he updated my phone to help with the problem. It didn't do anything, and I haven't had trouble with only Apple phones. A friend of mine can't text me, and has an Android, my roommate can't text me, and has a Windows phone. Two of my other friends can't text me, but I think they have iPhones.

    My phone says I have Android version 4.2.2, which I think is Jellybean? I'm not sure, because I thought the guy at the Sprint store updated it to the latest version. I've already checked if these people are blocked on my phone, and I don't think they are.


    I don't know what to do! Its been going on for weeks
    05-12-2014 12:54 PM
  2. js5613's Avatar
    I had the exact same problem for two people on my list and it was very annoying. Unfortunately, Sprint was unable to assist me in resolving the problem. I finally figured out the solution and it was to delete the contacts and reenter the information as new contacts and in both cases the problem was fully resolved. I not know what caused the original problem but this definitely resolved the issue for me and hopefully it does for you also.

    Thanks and good luck!
    05-19-2014 05:37 PM
  3. UJ95x's Avatar
    I had the exact same problem for two people on my list and it was very annoying. Unfortunately, Sprint was unable to assist me in resolving the problem. I finally figured out the solution and it was to delete the contacts and reenter the information as new contacts and in both cases the problem was fully resolved. I not know what caused the original problem but this definitely resolved the issue for me and hopefully it does for you also.

    Thanks and good luck!
    Sounds like a lot of work 😦
    Glad you got it working though

    Sent from my Galaxy S4 running SlimKat 4.4.2
    05-19-2014 05:46 PM
  4. Keith LaDouceur's Avatar
    I am not sure if you are still having this issue but i thought i would shed some light on the situation. My girlfriend and I were having this issue as well and i found the problem. What happened was i had set her number as a spam number. If you press and hold the contact thread on the sms home screen (the screen that shows all your recent texts from different contacts) a sub screen will pop up asking if you want to set that number as a spam number. When you press set as spam you will not receive messages from them but they will from you. To reverse this, follow the same steps but press un-select as a spam number. And voila you can now receive messages
    ozzman59 likes this.
    02-25-2015 08:08 PM
  5. torbasgirl's Avatar
    My phone (Galaxy S4) has been doing same thing, probably since some point last summer when I temporarily blocked someone and then in the fall unblocked the number, and haven't received any texts since. We are both on AT&T, just kind of weird. I thought she was just being rude all this time.
    04-03-2015 02:05 PM
  6. torbasgirl's Avatar
    I just used your instructions and my phone and the other number are working again. Thank you for your post.
    04-03-2015 02:08 PM
  7. chad Harrison1's Avatar
    I had the same problem on my new Galaxy s6 edge where I wasn't able to receive messages from anyone in my contacts. But I found the solution. Go to "settings" select "applications" then"application manager" scroll down to "contacts" and press it. Then hit "force close" then "clear data" after that, hit the back key then scroll down to your messaging app and do the same thing as you did under "contacts" ....force close, clear data. Hope this helps everyone.
    04-23-2015 04:38 PM
  8. big boy hurting's Avatar
    I have a Samsung Galaxy S4 and friend has a Black Berry. We have communicated by text for about 4 months and yesterday my text went to their phone but their response back to me won't deliver to my phone. Same thing today mine goes through but no response back. They call me and ask did theirs come through after they answered back to me. What do I need to do?
    05-19-2015 07:10 PM
  9. Barbra Fay's Avatar
    Thank you Keith
    your instructions sorted my problem out
    09-20-2015 05:08 AM
  10. ozzman59's Avatar
    Thanks Keith! Solved my problem
    08-24-2016 09:17 PM

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