4g outage in NYC
My Motorola Photon wasn't connecting to 4g for the last week in Manhattan or Queens. I finally got around to calling customer care, and it turns out they've been having an outage since the 14th. I asked for a credit since I have two 4g phones that have been without the 4g premium service that I have to pay extra for, and I was told they would pro rate a credit for the duration of the event once they fix it.
- 09-20-2011, 10:00 PM #2
- 3 Posts
Re: 4g outage in NYC
Wimax is not reliable, and if Sprint wants to survive that 4G story that Hesse will tell on October better be good. I have Sprint here in NYC, I never have problems since, but the service indoors is crap. I go outside and bang I get over 9.0 megabits down and 1.50 up. The speed is there, but Sprint using Wimax 2.5 Spectrum band won't help them to compete with the big boys.