When I got my airave everything was fine. A new day. Perfect service. Everything worked great. Not it's becoming a headache and a half.
After about 5 minutes on the phone the person on the other line can hear me; but, I can't hear them. I tried resetting everything and changing things around. Nothing. Still happens. I also notice that when I now make calls my service goes from full to 1 bar. However, it's still beeping that I'm connecting to the airave.
Then, like clock work. Every time I hit 5:01 on call time I can't hear the person on the other line anymore.
I called up Sprint. They made me run some VOIP speed test online. Coming from those results they told me I needed to call me ISP. I did so. When I spoke to them they said my internet connection was exceptional and I was getting above average speeds, no loss, etc. (Corresponding with my own speed tests).
I called Sprint back and told them what my ISP told me. They said "Hmm". They, then, reset my Airave remotely. Told me it would take about 2 hours to reset and they would call back. 5 minutes later my airave was connected and set up again. Still having the problem.
At that point they told me well maybe it's your router or modem. Same router and modem I've been using since I got it and no problems. I've already messed with those a bit resetting them and what not and still have the problem.
I had turned the airave off and said forget it. I can't make calls anyways. I put it back on, however, since it will still allow me to browser the internet and send SMS (Which I can't do without it). So why do I have messed up calls. It's really becoming a pain!
Anyone else have bad experiences with this thing?
After about 5 minutes on the phone the person on the other line can hear me; but, I can't hear them. I tried resetting everything and changing things around. Nothing. Still happens. I also notice that when I now make calls my service goes from full to 1 bar. However, it's still beeping that I'm connecting to the airave.
Then, like clock work. Every time I hit 5:01 on call time I can't hear the person on the other line anymore.
I called up Sprint. They made me run some VOIP speed test online. Coming from those results they told me I needed to call me ISP. I did so. When I spoke to them they said my internet connection was exceptional and I was getting above average speeds, no loss, etc. (Corresponding with my own speed tests).
I called Sprint back and told them what my ISP told me. They said "Hmm". They, then, reset my Airave remotely. Told me it would take about 2 hours to reset and they would call back. 5 minutes later my airave was connected and set up again. Still having the problem.
At that point they told me well maybe it's your router or modem. Same router and modem I've been using since I got it and no problems. I've already messed with those a bit resetting them and what not and still have the problem.
I had turned the airave off and said forget it. I can't make calls anyways. I put it back on, however, since it will still allow me to browser the internet and send SMS (Which I can't do without it). So why do I have messed up calls. It's really becoming a pain!
Anyone else have bad experiences with this thing?