| || |
Dear Mr. Dan Hesse...
Dear Mr. Dan Hesse,
I'd like to commend you on the outstanding job you've been doing since taking over as CEO of Sprint. First you add a 10 dollar a month charge for buying an HTC EVO 4G to cover the 9 dollar a month charge from Clear for using their signal for your company's 4G earning your company a free dollar a month. For some reason that I can't understand, that didn't sit to well with purchasers of the phone. You made sure to add the 10 dollar a month charge to all 4G phones. Some customers really didn't like this for some reason and became part of a class action lawsuit against your company concerning it. Your response was, as always, genius; add the 10 dollar a month charge to not to only 4G phones but to smartphones in general regardless of whether or not they have a 4G. This way the people who were charged the 10 dollar a month 4G charge will no longer feel as though they're being overcharged for data since others get charged as well and your company gets an earns an extra 10 dollars a month from thousands of subcribers who preferred to use a non-4G phone. Brilliant!
Kudos for having your company be the first company to have 4G service in the US. Your decision to invest in Wimax via Clear on the 2500 band was one of the best moves you made. An even better move was to fail to invest nothing more than what was required of your company in Clear. I mean after all, Clear charges your company 9 dollars a month for each month of service for 4G phones, you charge owners of 4G phones 10 dollars a month to pay for it and earn your company a dollar despite the fact and half of the people who have 4G phones either can't or don't use 4G mostly due to Clear failing to expand their 4G footprint to more than a third of the US and the 2500 band that Clear's 4G runs on makes the signals' building penetration nonexistent, but that's their fault though right? And despite the fact that your company's getting extra revenue from charging people who don't have 4G phones the same extra 10 dollars a month, you don't need to invest those extra dollars in Clear because your company's doing it's part, and Clear can have opportunities to learn the importance of managing their money properly. End the end you both win. Brillliant!
Your decison to change 4G unlimited data on 4G Mifis, 4G aircards, and mobile hotspots to 5 GB a month, grandfather no one, and add overage fees as opposed to throttling really showed your genius. Despite the fact that the 2500 band that Clear's 4G runs on that you pay them for seems more than capable of handling a boatload of subscribers using it at the same time, you found that it was important to discourage the use of these devices past 5 GB to prevent people from getting too comfortable with it. With your track record, I can only deduce that you have something amazing up your sleeve!
To further make people not get too comfortable with these types of services on your company's network, you had wireless tethering apps effectively blocked from Android Market. Despite the fact that wireless tethering apps can easily be sideloaded and/or installed via wifi from Android Market, a fair percentage of people won't know about these things, and in general you will get the point across that you don't want people getting too comfortable with your network. Brilliant!
A year ago if someone said that your company would carry the iPhone they would've been laughed at hysterically. Aside from the fact that your company has as many if not more problems with dropped calls, lack of coverage, etc., in proportion as AT&T, the main selling point of the iPhone on your company's network would be unlimited data, which neither AT&T nor Verizon, the other carrier of the iPhone, provides. I mean it wasn't like the iFanatic masses wouldn't jump ship to your to company overloading the towers or anything like that despite the fact that your company has like a third of Verizon's and AT&T towers in number, and if they did, they could just use wifi and buy an Airwave provided that they're good at sweet-talking and/or your company keeps them in stock, which shouldn't be a problem even with the iFanatic masses.
Keep up the good work!