That's why IMO they should have left it alone. Forget the people who just want to upgrade early and there current phone works. Its the ones that have dead phones that will hurt the most from it. I realize its a small percentage but going 2 weeks with no phone because paying 100.00 deductible(for a phone that's potentially two years old) makes no sense when your going to upgrade in two weeks... sucks
Personally I always keep a backup phone laying around for these scenarios but not everyone can or does.
They are continuing to chop overhead like every other business in the world has been doing since 2008/2009.
Anything they can do, to any existing program, they are doing it.
Bottom line, what happens to a company who can't turn a profit?
Specifically, Sprint hasn't turned a profit any quarter for years, only a matter of time.
any changes they've implemented, whether the customer likes it or not, is so they can continue operation.
If the customer base really feels these changes are impacting them negatively, there are other carriers, and can quit there hitching!
I for one, see the value in Sprint, see the potential, and support their changes, in return for a cheaper Bill than the competition, and some great future technology.
If you had a favorite local business, and they were in danger of going under, you would support them to.
If you don't, keep your complaints to yourself, go happily to another company/business.
All this complaining is really getting old, and childish.
Why not actually complain against 'profitable' establishments?
They are the ones stealing your money.
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