- 06-26-2012, 04:26 PM
Thread Author #1
What led to the decline of Sprint?
I have Verizon and prior to July/2010, used a combo of Virgin Mobile and TMobile prepaid.
I've noticed that many have stated honestly that Sprint used to be on top in the beginning and then declined steadily to fall to 3rd or even 4th place among the major carriers.
Just wondering what caused the decline? Did Sprint rest on it's laurels? Did it make a lot of poor management decisions..i.e..the Nextel merger, or did AT&T and Verizon overwhelm them with a combination of business savy and mega dollars?
When Sprint was sitting on top, did they also charge a comparatively cheaper price than the other major carriers? - 06-26-2012, 04:51 PM #2
The launch of the iPhone and aging equipment is a majority of what dropped then down and the fact they are the only company that I can think of is what's still got them in the game IMO. I think with the lose of the Nextel band they will pick back up to hopefully compatible data speeds and coverage.
Sent from my LG-LS670 using Android Central Forums - 06-26-2012, 06:02 PM #3
- 06-26-2012, 06:21 PM #4
- 06-26-2012, 06:44 PM #5
Re: What led to the decline of Sprint?
I believe some of it was caused by the previous CEO,
- 06-26-2012, 07:04 PM #6
Re: What led to the decline of Sprint?
The merger with Nextel.
Choosing WiMax over LTE.a.k.a. RyZR from HoFo
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Support your favorite Android app and game developers. Pay for apps! And don't block ads! - 06-26-2012, 07:27 PM #7
Choices which in hindsight were poor... Wimax, iSheep paperweights... I mean iphone.
Nextel merger wasn't too bad. It got them the 800mhz bandwidth.
What has kept them in is unlimited data, (my speeds aren't bad,) and their flagship sprint exclusive devices, aka evo, the og cdma android hero, etc.
Sent using my MoPho-King photon - 06-26-2012, 07:41 PM #8
Re: What led to the decline of Sprint?
The Nextel acquisition was a major catalyst in their downfall. When that happened, they dumped tons of money toward Nextel while neglecting the Sprint PCS side of things. When the recession hit and the housing market crashed and the construction business collapsed almost overnight. So now they had this huge money pit that was Nextel and a Sprint network that was outdated compared to other carriers.
This was a time when the vast majority of people still used their phones 90% of the time for talking. So take Verizon's "Can you hear me now" campaign and eventually AT&T exclusively having the iPhone, Sprint was in a lot of trouble as they had basically no leverage against the other carriers. Sprint's phone selection sucked, Nextel was useless without the construction/manufacturing sector, and their plans were not competitive with other carriers.
When Hesse came along things started to change mainly by introducing plans not designed to induce overages saving people tons of money.
Of course they took a couple steps back with the Palm Pre backing and the WiMax debacle, but that's a story for another day. - 06-27-2012, 10:25 AM #9
Re: What led to the decline of Sprint?
Besides what other people have said, Sprint just hasn't kept their network up with the competition. Everyone else has been investing in network upgrades, while sprint hasn't.
Also the Nextel merger wasn't a bad decision at the time, but they have held onto the nextel push-to-talk feature for too long. There aren't enough customers that use it, and it's taking up valuable spectrum. - 06-27-2012, 10:58 AM #10
Re: What led to the decline of Sprint?
Yes the economy crash was a big blow to the Nextel side of things. I'm construction based and lets face it, if your a labor/local material truck driver/iron worker/operaters, etc... you have a Nextel and everyone on the job site does... When all these trades lost their jobs, all these Nextel's went silent and were shut off eventually....
Lets just hope Hesse and the Network Vision plan puts Sprint back in the right path, probably the biggest key component Sprint can do is continue the unlimited data... That will become a strong marketing tool as the LTE network gets stronger and word gets around to give Sprint a second chance.
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- 06-27-2012, 01:53 PM #11
Re: What led to the decline of Sprint?
iPhone.
Network.
Poor decisions.
It was a pretty fair battle until AT&T got the iPhone. Their subsequent growth dwarfed the other carriers' growth. Verizon survived (and even thrived) due to their robust network...but Sprint and T-Mobile started sliding.
As others noted, Sprint also wasted time and cash on Nextel...and tried to get out in front with 4G, but with a poor 4G strategy.
They also pinned hopes on exclusive marketing of the Palm Pre, which was introduced with a lot of (deserved) hype at 2009 CES, but that plan didn't work out either. Even though it was (and probably still is) the best mobile OS out there, it was too late. The sheep wanted their iPhones...and their apps (most of which are glorified client-server versions of functionality that could be hosted on a website)...and Palm was at last two years late getting that device to market...and poor hardware reliability meant that even their in-store reps weren't pushing the Sprint-exclusive hardware (and OS).
Here we are years later and Sprint announces 5 LTE markets (not the promised 6)...in July...while VZ announces a couple dozen new markets once or twice a month...and has nearly 300 such markets.
They are in trouble. Too bad, because I love their pricing, but frankly, you get what you pay for. Unlimited data? Sure, you can have it on Sprint...for what it's worth. I am in a major metro area and simple web pages often take more than a minute to load on "3G". Thus, I am very close to moving my entire family to VZ...and THAT is part of the problem for Sprint. They are losing TONS of higher end business and propping up their numbers with lower-end pre-paid business. - 06-27-2012, 02:17 PM #12
WiMax was a pretty bad decision. It set Sprint back quite a bit. They are pretty late to the LTE party because of it.
- 07-16-2012, 01:57 PM #13
- 07-16-2012, 03:06 PM #14
Re: What led to the decline of Sprint?
I just quit Sprint for the 2nd time. This round after 9 years with them. The first time is when they were first pushing PCS, about 1999. They were the best thing going at the time. Word got out, and people flocked to them. As I recall, it was the first national carrier to go digital / 2G. The towers in the Chicago area got maxed out, calls were not being handed off properly. "Hard hand-offs" I think, and calls were dropped like crazy. It was all month to month then. You could easily leave, and I did. Came back in 2003, and stayed till this weekend.
I didn't want to leave, but after months of almost no service for $100 a month, what choice did I have?Never motivate an id10t because after that you will have a motivated id10t. See troll... - 07-16-2012, 03:13 PM #15
Re: What led to the decline of Sprint?
Bad decisions, to put it bluntly.
- 07-20-2012, 01:30 PM #16
Nextel acquisition was the big factor that led to some of the smaller bad decisions having a bigger effect. Nextel tied up a lot of money, and led to the poor customer service that they have finally seemed to fix.
Sent from my EVO LTE using Tapatalk 2 - 07-20-2012, 02:04 PM #17
Re: What led to the decline of Sprint?
The launch of the Iphone didn't hurt Sprint at all. I was already getting dial up speeds a few months before it launched. Sprint not having the Iphone was a huge part of their decline which led people flocking to At&t then eventually Verizon.
But Sprint should have realized that their 2500mhz wimax wasn't suffice for 4G. They should have realized that can't keep Nextel running forever. And they should have done something about their 3G speeds before it turned to sht. It's like Sprint waits for there to be a problem to happen then tries to do something about it.
And their LTE network already has problems, I'm in Atlanta and haven't found a drop of LTE,yet. Most people haven't. 3G still sucks here even though Network vision is supposedly complete in Atlanta. Looks like Sprint won't be getting better anytime soon. - 07-20-2012, 02:06 PM #18
The Nextel debacle has turned out to be a big plus as the old Nextel towers are also being set up with LTE and Sprint will end up with more towers closer together than the competition resulting in better coverage.
As for the previous comment, Sprint launched LTE in Atlanta with way less than 40% coverage as does Verizon and AT&T with their launch announcements.
The wind is finally behind Sprint's sails!
And when I'm in Lawrenceville I get solid fast 4G LTE.
HTC EVO 4G LTELast edited by TraderGary; 07-20-2012 at 02:16 PM.
- 07-20-2012, 02:16 PM #19
- 07-20-2012, 08:41 PM #20
- 07-22-2012, 09:46 PM #21
Re: What led to the decline of Sprint?
This is the problem my friend..As a CEO you have to make certain calls that effect your entire organization and many people within it. IMO the CEO has not done a good job at making these decisions, especially the decision to tout 4g LTE in 5 markets which is just not the case. What Sprint has done here is flat out LIED just to keep up with the new phones that are out so that they diminish the chances of losing customers that won't upgraded technology. As a CEO you CAN NOT approve the launching of markets at 14% complete when you already have a very poor reputation of not living up to network expecations just like they did with WIMAX. Houston is supposed to be one of those "launch" markets, however, myself and many others all around the city have had horrendous experiences with 4g and the supposed "network vision" compeletions. You can't connect to LTE 97% of the time and when your finally do you lose signal if you as much as move the phone 5 feet. What Sprint has simply done ONCE AGAIN is given false promises to its customers as they did with WIMAX.
- 07-22-2012, 09:49 PM #22
- 07-22-2012, 09:53 PM #23
Last edited by 541rrhse; 07-22-2012 at 09:59 PM.
Originally Posted by S4GRU Thanked by 2: - 07-23-2012, 01:15 AM #24
Re: What led to the decline of Sprint?
Since summer of 2010 with the launch of the EVO 4G, Sprint has actually been steadily improving subscriber additions to highest ever, lowest churn rates, and has been #1 in customer service awards. For a comparison T-Mobile who used to be #1 in customer service has declined, as has their subscriber growth.
T-Mobile
January 1st 2011 - 33.7 million total subscribers
March 31st 2012 - 33.4 million total subscribers
-300,000
Sprint
January 1st 2011 - 49.9 million total subscribers
March 31st 2012 - 56.1 million total subscribers
+6,200,000
Comparison of LTE PoPs covered by year's end:
LTE coverage Year end 2012
Verizon 260 million
AT&T 150 million
Sprint 123 million
T-Mobile N/A
Originally Posted by S4GRU - 07-26-2012, 07:19 PM #25



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