Last week I upgraded from my Photon to the Optimus G. During after the upgrade, I experienced the following disappointments:
1) Mobilbe to Mobile is no longer included. $5/mo charge now. (I declined that.)
2) Total protection was increased from $8 to $11 with a $150 - $200 dedcutible (Accepted until I can find a third party insurance.)
3) Sprint/Gooble Voice integration was suspended. Then they wanted a $20 number porting fee to re-establish it. (Declined that charge too.)
On top of that, I then find that LTE isn't available in my area yet.
Not a good way for Sprint to keep one of their oldest customers.
1) Mobilbe to Mobile is no longer included. $5/mo charge now. (I declined that.)
2) Total protection was increased from $8 to $11 with a $150 - $200 dedcutible (Accepted until I can find a third party insurance.)
3) Sprint/Gooble Voice integration was suspended. Then they wanted a $20 number porting fee to re-establish it. (Declined that charge too.)
On top of that, I then find that LTE isn't available in my area yet.
Not a good way for Sprint to keep one of their oldest customers.