I think offended is bit too strong a word. I don't mind the criticisms, people have their gripes with Sprint which are perfectly justified in most cases. I have gripes to, but in my case the service has improved quite a bit. Like I said before I'm hoping that people who are frustrated with Sprint can enjoy what we're currently enjoying in the Chicagoland area and other parts of the country.
Personally based on my experience with Sprint I think they're underachieving more than floundeering. They now have the tools to make their network a success, they just have to keep doing what they're doing. Keep building out the network, keep their plans competitive,don't cap the data, offer the latest cutting edge devices and provide them with timely updates. Plus keep it up with great cutomer service.
Also, I am touched you had time to re-read all my posts to gauge my emotional state of mind LOL!