Can't turn off wifi

[mrsmumbles]

On both of my Boost Mobile handsets I have been unsuccessful at keeping my WiFi turned off.

I turn it off in settings, I unchecked the Connections Optimizer in More Settings, I tried 3rd party apps to try to keep WiFi shut off but nothing has worked.

Does anyone know how to keep WiFi turned off on the Boost Mobile network? Thanks.

Sent from my LG870 via Tapatalk 2

 

[mrsmumbles]

I also tried shutting it off in Apps Settings (but I don't think I tried "disable" yet).

Sent from my C5170 via Tapatalk 2

 

[mrsmumbles]

Actually I think "disable" is grayed out. Clear data is grayed out too.

Sent from my C5170 via Tapatalk 2

 

[IAmSixNine]

Might also be helpful to post this in the device specific category.

I can guess that you are using a C5170 and LG870 but i have no clue what they are or what version of android is on them or anything like that.. But if it was in a device specific category it would get peoples attention who would have them or more knowledge of them.

 

[mrsmumbles]

Thanks. After the phone is done charging I'll post in the device forum with screen shots.

Sent from my C5170 via Tapatalk 2

 

[cgardnervt]

have you tried a hard reset?

 

[mrsmumbles]

have you tried a hard reset?

Thanks for replying. No, I've never done that. How do you do that?

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[prolongExistence]

I'm not at all trying to be mean or sarcastic but I'm not sure why you want to turn it off in the first place. If WiFi is available then you are certainly better off using that instead of your carriers data. WiFi will most likely be faster & is better on battery life. If there is no WiFi available then it will just use your carrier 3G/4G. Pretty sure there is no noticeable battery drain by leaving it on.
So, just curious, why are you trying so hard to turn it off?

 

[mrsmumbles]

The only WiFi I have is slower than dial up. My data might be slightly better, I wanted to see.

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[prolongExistence]

Hmmm. A quick Google search on the 2 devices in your signature lines shows an lg & a kyocera. Since they are 2 different manufacturers I would say that Boost forces WiFi at all times to reduce your data usage. As others mentioned, try the forums here for those devices or try the 'Other carriers' forum here for Boost specific problems.
I seriously doubt a factory reset would solve the problem since it is a problem on 2 different devices.
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[mrsmumbles]

Yes, that's what I assumed, but I was hoping some other customers may know for sure. I did post in the device section, but I haven't heard anything there I don't think. Thanks. :thumbup:

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[prolongExistence]

A custom ROM is sure to fix the issue although I have no clue if any are available for those devices.

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[mrsmumbles]

I'm not sure. There are people working on rooting so I assume there are ROMs that can be used. But unfortunately I don't have a working computer and unsure if/when I will, so that's off the table. I guess I'll just have to live with the WiFi and slow data problems until I can change my other line from Sprint to GoPhone (or whatever carrier is best wherever I may be by then). Thank you for the suggestions. :beer::thumbup:

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[steveh552]

I had a virgin mobile lg phone and it did the same thing. I think as stated above, the providers are trying to force it. No issues since I got on the virgin mobile iPhone


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[mrsmumbles]

Oh, OK. This is good to know. Thank you for replying. I'm looking forward to having one of my lines off the Sprint network. (Not sure when, but I'm still looking forward to it.)

Sent from my LG870 via Tapatalk 2

 

[prolongExistence]

Is the slow WiFi connection a network that you have control over? If so then secure it with a password. Then your phone won't be able to connect to it unless you put in the password.

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[mrsmumbles]

Hi, yes. It's too late. I might be able to remove the password but then the phone will just keep looking for WiFi anyway. Thanks though! :beer:

Sent from my LG870 via Tapatalk 2

 

[prolongExistence]

Hi, yes. It's too late. I might be able to remove the password but then the phone will just keep looking for WiFi anyway. Thanks though! :beer:

Sent from my LG870 via Tapatalk 2

Well yes, it will keep looking for WiFi but when there is no WiFi network connected it will use carrier data. Pretty sure the battery usage of searching for WiFi would be minimal. Just need to tell your phone to forget that slow WiFi network.

Sent from my Galaxy Nexus using AC Forums mobile app

 

[mrsmumbles]

Yes, I could try it and see how the battery is. Maybe after a fresh charge so I can best measure my phone's performance. :thumbup:

I know on my Kyocera that the constant searching for WiFi was a big battery drain. Also Boost Mobile so I couldn't shut it off.

Sent from my LG870 via Tapatalk 2

 

[RLeask]

Found out why my Galaxy s5 on Consumer Cell wouldn't turn off wifi, it was Avast mobile security. When I swapped in the CC sim Avast started tracking the phone with "untrusted sim". Unrelated to phone model or carrier.