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  • 2 Post By VW Maverick
  • 1 Post By demontooth
  • 1 Post By demontooth
  1. Thread Author  Thread Author    #1  

    Cool Props and a shout out to LG

    Had a recent dealing with LG and I wanted to say how great it was.

    I have a G2. The earpiece speaker got very quiet and I could not hear the people on the other end.
    I could have had Sprint repair it, but I was not wanting to pay $75.00 for them to do it. (No insurance at this moment)

    Called LG, they took all my info, gave a Return Authorization number and I mailed the phone to them. Was only like $5.00 USPS.

    It arrived, was repaired and returned to me in only 8 DAYS.

    Definitely cannot beat that at all.
    As there was no physical damage, water intrusion, impact, abuse, etc, and as it is still within one year of purchase, there were no other charges.

    Anyway, just wanted to give LG some love for the great customer service I received while they repaired my phone.
    The G2 is going to the wife and I am getting a G3 when released.

    Mav.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.
    Thanked by:
    cgardnervt and ffejjj like this.
  2. #2  

    Default Re: Props and a shout out to LG

    I sent mine off Wednesday because the screen was wonky. I'm hoping for the same experience. :-)

    Sent from my Nexus 5 using Tapatalk
  3. #3  

    Default Re: Props and a shout out to LG

    Nice!

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  4. #4  
    cgardnervt's Avatar

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    Default Re: Props and a shout out to LG

    Glad they treated you well Mav! Long time no see man. Good to see your still here!
  5. Thread Author  Thread Author    #5  

    Default Re: Props and a shout out to LG

    Quote Originally Posted by cgardnervt View Post
    Glad they treated you well Mav! Long time no see man. Good to see your still here!
    Did I go somewhere and not realize it?
    Guess we were travelling in different circles for awhile.
    Good to "see" you too.

    Mav.

    Sent from my Sprint Tri-Band LG G2.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.
    Thanked by:
  6. #6  

    Default Re: Props and a shout out to LG

    Why wouldn't Sprint cover it under warranty? When I had a blown earpiece, Verizon sent me a new(well refurbished) phone under warranty next day. I returned the old one in the box they sent and they provided a prepaid label so it didn't cost me anything

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  7. Thread Author  Thread Author    #7  

    Default Re: Props and a shout out to LG

    Quote Originally Posted by dpham00 View Post
    Why wouldn't Sprint cover it under warranty?
    The one year warranty is from LG. Hence their fixing it for no charge.
    The $75.00 that Sprint charges is their time and materials to do it.
    If I had the insurance, Sprint would not have charged anything for the repair.
    I remember when they charged $35.00 for repairs w/no insurance.
    Oh well. I got it taken care of so I am happy.

    Mav.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.
  8. #8  

    Default Re: Props and a shout out to LG

    Quote Originally Posted by VW Maverick View Post
    The one year warranty is from LG. Hence their fixing it for no charge.
    The $75.00 that Sprint charges is their time and materials to do it.
    If I had the insurance, Sprint would not have charged anything for the repair.
    I remember when they charged $35.00 for repairs w/no insurance.
    Oh well. I got it taken care of so I am happy.

    Mav.
    Hmmm... This is a Sprint thing then. Verizon will replace phones within the manufacturers warranty even without paying for the extended warranty or insurance.


    Glad it worked out for you though
    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
  9. #9  

    Default Re: Props and a shout out to LG

    Mine has been gone for 8 days. Says repair in progress on the website.

    Sent from my GT-I9505G using Tapatalk
  10. #10  

    Default Re: Props and a shout out to LG

    Mine is finally on its way back to me.

    Sent from my GT-I9505G using Tapatalk
    VW Maverick likes this.
  11. Thread Author  Thread Author    #11  

    Default Re: Props and a shout out to LG

    Quote Originally Posted by demontooth View Post
    Mine is finally on its way back to me.
    What will be the total turn around time?

    Mav.

    Sent from my Sprint Tri-Band LG G2.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.
  12. #12  

    Default Re: Props and a shout out to LG

    If it comes Wednesday like it says it's going to, 2 weeks exactly.

    Sent from my GT-I9505G using Tapatalk
  13. #13  

    Default Re: Props and a shout out to LG

    It's on the truck for delivery!

    Sent from my Nexus 5 using Tapatalk
    VW Maverick likes this.
  14. #14  

    Default Re: Props and a shout out to LG

    And it's in use.

    Sent from my LG-D801 using Tapatalk

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