1. VW Maverick's Avatar
    Had a recent dealing with LG and I wanted to say how great it was.

    I have a G2. The earpiece speaker got very quiet and I could not hear the people on the other end.
    I could have had Sprint repair it, but I was not wanting to pay $75.00 for them to do it. (No insurance at this moment)

    Called LG, they took all my info, gave a Return Authorization number and I mailed the phone to them. Was only like $5.00 USPS.

    It arrived, was repaired and returned to me in only 8 DAYS.

    Definitely cannot beat that at all.
    As there was no physical damage, water intrusion, impact, abuse, etc, and as it is still within one year of purchase, there were no other charges.

    Anyway, just wanted to give LG some love for the great customer service I received while they repaired my phone.
    The G2 is going to the wife and I am getting a G3 when released.

    Mav.
    06-06-2014 09:57 AM
  2. demontooth's Avatar
    I sent mine off Wednesday because the screen was wonky. I'm hoping for the same experience. :-)

    Sent from my Nexus 5 using Tapatalk
    06-06-2014 10:03 AM
  3. Almeuit's Avatar
    Nice!

    Sent from my T-Mobile Note 3 using AC Forums.
    06-06-2014 10:22 AM
  4. cgardnervt's Avatar
    Glad they treated you well Mav! Long time no see man. Good to see your still here!
    06-08-2014 04:51 PM
  5. VW Maverick's Avatar
    Glad they treated you well Mav! Long time no see man. Good to see your still here!
    Did I go somewhere and not realize it?
    Guess we were travelling in different circles for awhile.
    Good to "see" you too.

    Mav.

    Sent from my Sprint Tri-Band LG G2.
    cgardnervt likes this.
    06-08-2014 07:34 PM
  6. dpham00's Avatar
    Why wouldn't Sprint cover it under warranty? When I had a blown earpiece, Verizon sent me a new(well refurbished) phone under warranty next day. I returned the old one in the box they sent and they provided a prepaid label so it didn't cost me anything

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
    06-11-2014 01:30 PM
  7. VW Maverick's Avatar
    Why wouldn't Sprint cover it under warranty?
    The one year warranty is from LG. Hence their fixing it for no charge.
    The $75.00 that Sprint charges is their time and materials to do it.
    If I had the insurance, Sprint would not have charged anything for the repair.
    I remember when they charged $35.00 for repairs w/no insurance.
    Oh well. I got it taken care of so I am happy.

    Mav.
    06-11-2014 01:55 PM
  8. dpham00's Avatar
    The one year warranty is from LG. Hence their fixing it for no charge.
    The $75.00 that Sprint charges is their time and materials to do it.
    If I had the insurance, Sprint would not have charged anything for the repair.
    I remember when they charged $35.00 for repairs w/no insurance.
    Oh well. I got it taken care of so I am happy.

    Mav.
    Hmmm... This is a Sprint thing then. Verizon will replace phones within the manufacturers warranty even without paying for the extended warranty or insurance.


    Glad it worked out for you though
    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
    06-11-2014 02:22 PM
  9. demontooth's Avatar
    Mine has been gone for 8 days. Says repair in progress on the website.

    Sent from my GT-I9505G using Tapatalk
    06-12-2014 09:26 AM
  10. demontooth's Avatar
    Mine is finally on its way back to me.

    Sent from my GT-I9505G using Tapatalk
    VW Maverick likes this.
    06-13-2014 01:58 PM
  11. VW Maverick's Avatar
    Mine is finally on its way back to me.
    What will be the total turn around time?

    Mav.

    Sent from my Sprint Tri-Band LG G2.
    06-13-2014 05:03 PM
  12. demontooth's Avatar
    If it comes Wednesday like it says it's going to, 2 weeks exactly.

    Sent from my GT-I9505G using Tapatalk
    06-13-2014 05:04 PM
  13. demontooth's Avatar
    It's on the truck for delivery!

    Sent from my Nexus 5 using Tapatalk
    VW Maverick likes this.
    06-17-2014 09:29 AM
  14. demontooth's Avatar
    And it's in use.

    Sent from my LG-D801 using Tapatalk
    06-17-2014 09:35 PM

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