$10.00 Data Plan Add-on; Screwed Myself: Suggestions
I bought my Optimus in January. At the end of the January I decided to return the phone and change back to my old phone. Thus, I deactivated the Optimus and switched plans.
I really missed the Optimus and today, decided to reactivate it. BUT, I now must pay the additional $10.00 / month data plan fee. I've talked to two activation reps and both say there's nothing they can do.
I feel that since the phone was initially activated before the data plan increase, I shouldn't be required to pay the new fee. But, Sprint seems to disagree. Any suggestions, besides "suck it up"?
- 02-04-2011, 08:48 PM #2
- 02-04-2011, 09:10 PM #3
Ya I'm not so sure you can do anything. Try retentions if your out of contract. I don't think you can avoid it but maybe offset it with monthly credits or something.
Sent from my LS670 using Tapatalk
- 02-04-2011, 09:11 PM #4
It's their new policy and technically you are now activating it (even if it is for the second time) after the date they started the new fee. You can try to state your case but I wouldn't expect them to waive it.
- 02-04-2011, 09:13 PM #5
- 02-04-2011, 09:16 PM #6
Not much you can do there..tell the Rep you want to speak to the supervisor. If anyone's going to change anything for you it would be him. I doubt it but its worth a shot..you never know. I've been told no by reps before and then I ask to speak to the supervisor and its a whole different story. Just do a lot of yelling and complaining...seems to work.
- 02-04-2011, 09:17 PM #7
- 02-04-2011, 09:37 PM #8
- 02-05-2011, 06:46 AM #9
Did you keep your data plan? If you didn't change your plan, and lets say you had lost your optimus and just found it, the right Rep would understand. If the Rep you get on the phone is unable to help, accidentally disconnect and try the next one
Sent from my Lego'ed 670 :tup:
- 02-05-2011, 12:24 PM #11
- 02-05-2011, 12:50 PM #12
- 02-05-2011, 01:20 PM #13
My wife and I can both get a plan, have 2x the minutes we have with Sprint AND save over $60.00/month.
Of course, I must buy the phone but at $149.00, it won't take long to recoup this cost.
What am I missing here???
- 02-05-2011, 09:20 PM #16
- 02-05-2011, 09:32 PM #17
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- 02-05-2011, 10:34 PM #18
- 02-06-2011, 02:33 AM #19
- 02-06-2011, 10:50 AM #20
- 02-06-2011, 12:34 PM #21
The nice part about these types of plans is that there isn't a contract so it's much easier to try out their service and jump back to Sprint in the event something doesn't meet your needs. About the only thing you'd be out is the cost of the phone, although you can typically sell that on craigslist or ebay and get most of your money back.
- 02-06-2011, 02:51 PM #23
- 02-06-2011, 03:06 PM #25
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- gROM 2.2 modded
It's a matter of looking at their coverage map. Virgin's coverage map should be exactly identical to Sprint's minus the gray and darker green areas. Also if you use Google Voice, I heard there might be some troubles setting that up (not sure if that's resolved yet or not, I don't use Virgin). Plus now you have to watch your minutes now you don't have free M2M or Nights/Weekends.
For my area, Sprint offers somewhat of a spotty service (despite this is a college town), and roaming access only if I go to a smaller town which is about 10 miles west from here. Therefore you should play around with your Sprint phone (set it to Sprint only within your preferences) and test around your "travel areas" before deciding to switch to Boost/Virgin.