What am i missing here? I signed up for the galaxy forever program with my s7 edge. It was the ONLY reason i decided to go with a lease option. Wanted to finally have a carrier i could stick with instead of my usual switch carriers every year so i can get the new phone tactic.
Now i find out that they cancelled it and i can't get any answers from anyone about it. At first i thought they'd honor it for those of us that signed up for it while it was active but over the phone they just said sorry but it's not on your contract. I then went to a store to speak to someone in person, she was completely useless. First of all, their system was down. Secondly she never heard of the galaxy forever program or of anyone even leasing a galaxy phone. She literally could not do a single thing for me and no manager will be in the store for another 2 days. I'm about 99.9% certain how that conversation will go anyways.
So what's the deal? Did sprint really just screw people over with this basically fake program to get us to sign up for a 2 year lease? I can't find any forums or anything where people are discussing this. How am i the only one angry about this?
Now i find out that they cancelled it and i can't get any answers from anyone about it. At first i thought they'd honor it for those of us that signed up for it while it was active but over the phone they just said sorry but it's not on your contract. I then went to a store to speak to someone in person, she was completely useless. First of all, their system was down. Secondly she never heard of the galaxy forever program or of anyone even leasing a galaxy phone. She literally could not do a single thing for me and no manager will be in the store for another 2 days. I'm about 99.9% certain how that conversation will go anyways.
So what's the deal? Did sprint really just screw people over with this basically fake program to get us to sign up for a 2 year lease? I can't find any forums or anything where people are discussing this. How am i the only one angry about this?