Page 1 of 4 1234 LastLast
Results 1 to 25 of 79
Like Tree14Likes
  1. Thread Author  Thread Author    #1  

    Default Airave: Get Great Sprint Reception in Your Home

    Do you get poor Sprint cellular reception at home?

    The Sprint Airave can be your own personal cell tower.

    The Airave is a "Femtocell" about the size of a book that plugs into your home network router using a standard network Ethernet cable. You must have DLS, cable, or other high speed internet landline. Up to 3 phones can use the at a time as they would any cell tower. The supports up to 6 users at once.

    Key facts
    .
    • Get full bars up to 20' away and 25% signal up to 40' away.
    • The Airave must be within 20' of a window so that it's GPS can get satellite reception.
    • The Airave only works in the US (the reason for the GPS).
    • You should still use a wireless router (WiFi) for data.
    • The support up to 3 users at a time. The supports up to 6.
    work with the Airave but not Nextel, prepaid or other networks.
    • Call automatically transfer to a local tower when you leave Airave coverage.
    • WiFi based location services may show your location as the ISP's central office

    Save your battery
    One other huge benefit to the Airave is that it can greatly improve battery life. Cell phones use much more power if they are constantly searching for signals or switching from Roam to Sprint. With full power, the cell phone can settle back and relax.

    Cost
    Call Sprint at 888-211-4727 to ask about the Airave. The Airave normally costs $99 plus $4.99 per month for one phone. Up to 3 users is $20 per month. But many users report that if they politely explain that they have had constant issues with poor signal strength at home, they have been given Airave and had their $20 per month fee waived indefinitely. You will have the same cost per minute as you would under your normal plan unless you pay for unlimited Airave minutes.

    Post your success stories in this thread!
    To get the charges waived, you may need to ask for a supervisor or to have your problem "escalated" or better yet, just call the Sprint Retention Department directly: (877)775-4886. Key things to tell them:
    .
    • This is an ongoing constant problem for ___ months or ___ years
    • You get almost no signal.
    • How far you have to go to get signal (down the street or to a neighbors yard?).
    • You have multiple phones getting low signal (friends on Sprint at your house have the same issues).
    • Friends with other carriers get great reception at your house.
    • Ask, If a customer cannot get signal, does the ETF (Early Termination Fee) still apply in {my state}?

    Setup
    Once you get your Airave, follow the instructions in the to connect it to your router. Call Sprint Customer Service at 1-888-211-4727 for activation. The secret direct line is 866-556-7310. Expect at least 40 minutes on the phone. It may take anywhere from 60 minutes to overnight for the Airave to find the satellites and finish it's setup.

    GPS
    One tip, not in the manual: Use the external GPS antenna when you first set up and even run it out a window (pointed to the sky) until it can acquire the satellites. The Airave needs good GPS signal to set up. Once you are set up, still consider using the external antenna if the Airave will not be near a window. Even taping the external antenna to the top of the Airave is better than the internal antenna.

    Use
    • Use your phone as you normally would.
    • When you first connect to the Airave you will hear a beep to let you know.
    • Dial *99 to confirm coverage.
    • Your phone may at first show your location as the phone or Cable company office.

    References
    - lots of great links


    Getting Started
    User Guide
    Troubleshooting
    - Limiting access to others, voicemail, texting



    • 6 User

    Threads for Sprint owners:
    Get Your Spint 5-27% EVP Discount
    How to Upgrade Your Sprint Phone Every Year
    Airave: How to Get Great Reception at Home.

    If this helped you, please click ↓
    Attached Thumbnails Attached Thumbnails Airave: Get Great Sprint Reception in Your Home-rear-connections.png   Airave: Get Great Sprint Reception in Your Home-080605-samsungairavefemtocell-hmed-523p-5b1-5d.grid-4x2.jpg  
    Last edited by milominderbinder; 01-01-2012 at 12:15 AM.
    Milo
    ← Tap Getting Started at the top of any page for help with:
    - Settings - Email - Backup Everything - Phone - Messaging - Music & Photo Sync
    - Keyboards Folders - Favorite Apps - Extending Battery Life - My Avatar
    - iPhone User's Guide to Android - (Palm) - Tablet & Phone Comparison - Epic4GT - ATT - TM
    If this helped, please click Thanks & Like↓
    Thanked by 7:
    pnwAl, NMherron and Cort like this.
  2. Thread Author  Thread Author    #2  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Milo
    ← Tap Getting Started at the top of any page for help with:
    - Settings - Email - Backup Everything - Phone - Messaging - Music & Photo Sync
    - Keyboards Folders - Favorite Apps - Extending Battery Life - My Avatar
    - iPhone User's Guide to Android - (Palm) - Tablet & Phone Comparison - Epic4GT - ATT - TM
    If this helped, please click Thanks & Like↓
  3. #3  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Thanks for the reminder. I've been meaning to get one for two years now. Mine is being overnighted, all for free.
    Thanked by:
    milominderbinde likes this.
  4. #4  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    I've had my Airave for about a month, got it free of charge w/no monthly fee by calling the Retentions department... I had actually called regular CS around 6 months ago and they didn't give me any option but to pay the monthly fee for it. Worth noting that it's only a $5/mo. fee if you just want it to improve the signal at home, if you want unlimited minutes on it then it's $10 or $20, I forget.

    It improved by reception in the kitchen (where I used to get none, kitchen is parallel from where I've got the Airave) and I now get a full set of bars... Three rooms away (thru thick concrete walls) it wasn't as much of an improvement but it still helps, the higher you place your Airave the better it works... I've got to raise mine off the table where it's currently at and it'll probably give me a good three bars all throughout my house.

    Works in Puerto Rico btw.
    Thanked by 2:
    milominderbinde likes this.
  5. #5  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Oh and here's some funny facts about the Airave... The way the connection thru it is routed is pretty curious, the latest version even provides a 3G connection for your phone (which the older version lacked) so even if you don't turn WiFi on at home, your data will still be re-reouted thru your broadband connection... In most cases this is a good thing, broadband's almost always faster (unless you live in a prime 4G location and have a pretty average broadband connection) and it helps even more w/battery.

    More peculiar is the way the connection is routed after it leaves the Airave... Here in Puerto Rico certain online services are blocked because since we're a US territory we exist in some sort of grey area where a lot of companies don't know where they stand legally so they just skip us over entirely. CBS.com clips don't work when you try to access them from any broadband connection on the island for instance, neither did Netflix's online streaming until recently (this very week actually)...

    HOWEVER, those same services have always worked on cell phones (at 'least AT&T and Sprint, dunno about T-Mo or the local carriers), because of the way their 3G connection is routed back thru the US.. Now here's the very peculiar part, when my Sprint phone is connected to an Airave with WiFi off (but 3G being routed thru my broadband) all of that suddenly works... So I get full broadband speeds and the benefit of being able to access a few extra services.

    I can even then turn on WiFi tethering on my phone and access the same services from my computer... It's kinda ridiculous if you think about it. Instead of going PC -> WiFi router -> DSL modem -> Internet, the data's going PC -> WiFi/USB tethered Sprint phone -> Airave -> DSL modem -> Internet... It's all in the way the connection is routed between the Airave and the net at large. I imagine a number of proxy services could accomplish the same thing but I never had enough interest to bother with that.

    But hey, I can now watch episodes of How I Met Your Mother that I've missed thanks to the Airave.
    Thanked by 2:
    milominderbinde likes this.
  6. #6  
    Linkchomp's Avatar
    Droid Monster

    Posts
    734 Posts
    Global Posts
    748 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Will it actually work in a roaming zone? According to a sprint map and my phone's behavior, the 3G/service area is cutoff is like a couple feet from my home.

    Usually about five minutes away, that's when I start getting signal strength and such.

    If I do get it, it'll only be useful for a month since my college area gets strong Sprint signal.
    Live long, Rock hard
    Best in the World
  7. #7  
    evo4gMN's Avatar

    Posts
    121 Posts
    Global Posts
    123 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    I callled 1-888-211-4727 and they are sending me my airave free of charge. Also, I am not going to be charged monthly fees. Hopefully this works! I am consistently getting 0-2 bars in my house
    Last edited by evo4gMN; 07-05-2011 at 10:37 PM.
    Thanked by:
    milominderbinde likes this.
  8. #8  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Did they say anything about them being backordered?
  9. #9  
    evo4gMN's Avatar

    Posts
    121 Posts
    Global Posts
    123 Global Posts

    Default

    No, just that it would take 3-5 days to get here.

    Quote Originally Posted by chud View Post
    Did they say anything about them being backordered?
  10. Thread Author  Thread Author    #10  

    Default

    Quote Originally Posted by The Miz View Post
    Will it actually work in a roaming zone? According to a sprint map and my phone's behavior, the 3G/service area is cutoff is like a couple feet from my home...
    Call and ask...
    Milo
    ← Tap Getting Started at the top of any page for help with:
    - Settings - Email - Backup Everything - Phone - Messaging - Music & Photo Sync
    - Keyboards Folders - Favorite Apps - Extending Battery Life - My Avatar
    - iPhone User's Guide to Android - (Palm) - Tablet & Phone Comparison - Epic4GT - ATT - TM
    If this helped, please click Thanks & Like↓
  11. #11  
    Cares's Avatar

    Posts
    301 Posts
    Global Posts
    335 Global Posts

    Default

    I'm sick and tired of Airvana. I ended up unplugging it since it caused more problems than good. The SMS problem with messages being stuck was too annoying for me. I just force roaming on my phone now since Verizon has great reception at my house.
  12. #12  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Quote Originally Posted by evo4gMN View Post
    I callled 1-888-211-4727 and they are sending me my airave free of charge. Also, I am not going to be charged monthly fees. Hopefully this works! I am consistently getting 0-2 bars in my house
    Just got mine on order...should show up in a few days!
    Thanked by:
    milominderbinde likes this.
  13. #13  
    BlackHawkA4's Avatar
    Drop the Bag

    Posts
    2,362 Posts
    Global Posts
    2,478 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    I have one coming in the mail. Here is my question if someone can answer.

    I've read 3 different things and I'm confused.

    1- it doesn't do data
    2- it does 1x data
    3- it uses your broadband data.

    Which is it?
  14. #14  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    The Airvana does 3G data and it DOES use your Broadband connection.
    Thanked by:
    milominderbinde likes this.
  15. #15  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Quote Originally Posted by lennyj17 View Post
    The Airvana Airave does 3G data and it DOES use your Broadband connection.
    Fixed.
  16. #16  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    I am a new Sprint customer. Got home Saturday to only find I have horrible service around my home. The EVO 3D is awesome but the reception is horrific. Called up Sprint and said I would just cancel on the same day I got the phone and service and they mentioned Airave and are sending me one for free. I also don't have to pay the monthly fee. Should be getting it today according to UPS. I think its kind of cool to have a mini tower in your house. Sprint is awesome for doing this. Shows they care about their customers.
    Thanked by:
    milominderbinde likes this.
  17. #17  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    kinda pathetic that you need this device to help with reception in the house...seems like a lot of customers need this
  18. #18  

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Quote Originally Posted by j_grouchy View Post
    Fixed.
    The 3G Airave is actually made by Airvana....the 2G Samsung was the original Airave...

    Fixed!
  19. #19  
    evo4gMN's Avatar

    Posts
    121 Posts
    Global Posts
    123 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    So I just got my Airvana tonight and the bars have gone from consistently 0-2 up to 4-5. I have noticed a huge increase in signal. I just tested the texting out with my fiance who is in the same room. I sent one text and she didnt get it. However, she got the next 4 i sent her. So i am not sure if it was a fluke or if it can be attributed to Sprints current SMS issues. Anyway, so far I am going to write it off as an accident. I am happy to have more bars in the house!!

    UPDATE: She has sent me two texts and one of them was sent 9 times in a row to my phone. I am going to monitor this SMS thing closely over the next couple of days and report back
    Thanked by:
    milominderbinde likes this.
  20. #20  
    BlackHawkA4's Avatar
    Drop the Bag

    Posts
    2,362 Posts
    Global Posts
    2,478 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Quote Originally Posted by Riz1 View Post
    kinda pathetic that you need this device to help with reception in the house...seems like a lot of customers need this
    I've had Cingular to ATT, and currently 1 sprint and 3 Verizon phones in my home. Not one of them gets more than 1 bar off and on.

    Outside it's 2-3 bars off an on. A block over is 3-4 bars consistently. My home is a dead zone.
  21. #21  
    BlackHawkA4's Avatar
    Drop the Bag

    Posts
    2,362 Posts
    Global Posts
    2,478 Global Posts

    Default Re: Airave: Get Great Sprint Reception in Your Home

    Quote Originally Posted by evo4gMN View Post
    So I just got my Airvana tonight and the bars have gone from consistently 0-2 up to 4-5. I have noticed a huge increase in signal. I just tested the texting out with my fiance who is in the same room. I sent one text and she didnt get it. However, she got the next 4 i sent her. So i am not sure if it was a fluke or if it can be attributed to Sprints current SMS issues. Anyway, so far I am going to write it off as an accident. I am happy to have more bars in the house!!

    UPDATE: She has sent me two texts and one of them was sent 9 times in a row to my phone. I am going to monitor this SMS thing closely over the next couple of days and report back
    Did you purchase this or is this one that Sprint sent you for free to keep you with them?
  22. #22  
    evo4gMN's Avatar

    Posts
    121 Posts
    Global Posts
    123 Global Posts

    Default

    Quote Originally Posted by BlackHawkA4 View Post
    Did you purchase this or is this one that Sprint sent you for free to keep you with them?
    They sent it to me for free
  23. #23  
    BlackHawkA4's Avatar
    Drop the Bag

    Posts
    2,362 Posts
    Global Posts
    2,478 Global Posts

    Default

    Quote Originally Posted by evo4gMN View Post
    They sent it to me for free
    So you have the one that does data? Sprint is sending me one for free as well; and, I was worried it was going to be the old model, lol.
  24. #24  
    evo4gMN's Avatar

    Posts
    121 Posts
    Global Posts
    123 Global Posts

    Default

    Quote Originally Posted by BlackHawkA4 View Post
    So you have the one that does data? Sprint is sending me one for free as well; and, I was worried it was going to be the old model, lol.
    They sent me the airvana the one that does data as well. Only 3g of course
  25. #25  
    BlackHawkA4's Avatar
    Drop the Bag

    Posts
    2,362 Posts
    Global Posts
    2,478 Global Posts

    Default

    Quote Originally Posted by evo4gMN View Post
    They sent me the airvana the one that does data as well. Only 3g of course
    3g is good enough with me. I get nothing at home right now. No 3g and my router is busted so my wifi never works. I always have to unplug it and reboot it several times a day if I want it to work. (Although wired connections work fine). I'll be happy with 3g, lol.
Page 1 of 4 1234 LastLast

Posting Permissions

B