Wifi keeps shutting off...

WraithTDK · 01-10-2012, 04:12 PM

The wifi antennae on my Atrix 2 keeps randomly shutting off. I've done searches for this problem, but all I ever seem to find are people having issues with their phone disconnecting from wifi and getting advice about configuring their routers. My issue isn't that it's disconnecting, it's flat-out shutting off. I have the power bar on my home page, and every morning, for example, I have to turn it back on; which is frustrating, because that is when I'd like it download the podcasts I have queued; while it's plugged in over-night, on wifi.

Any one else experience this?

rekkid · 01-12-2012, 12:05 PM

I've had an issue with wifi... sounds like the same. Wifi turns completely off and sometimes the only way to get it back on is with a hard reboot? I would get that everytime I tried anything that had heavy data usage... streaming movies or music.

I went to my AT&T store to see if they've heard anything similar before about the A2... and maybe fishing for a free upgrade to a LTE device. Anyways, the guy said it could be the router. His mother had problems and he changed out her wifi router and it cleared up. I was in the store to order Uverse as well... and we've had it for about a week now and I havent had any more problems. We got the wireless RG so we connect directly to that (although the router in question is now used as an AP as it can be switched into a repeater.) Also I realized that I didnt have any problems at work and would stream music from Google music and DI all day.

WraithTDK · 01-12-2012, 04:52 PM

It's nothing to do with the router. The reason the AT&T guy (and a lot of other armchair techs) will tell you that it's the router is that if your wireless network is configured poorly, it can cause problems with mobile devices connecting to it, so it will repeatedly disconnect. Replacing the router will often clear this up because you end up with a different config.

I'm a system administrator. Networking is my business. It's not just disconnecting, the wifi antennae is shutting off.

uBLeeMe · 02-08-2012, 11:26 AM

I got the phone this past weekend and I'm noticing the same thing. I had the Atrix 4G so I'm familiar with ALL of the recommended settings to keep wifi on, but for some reason, the Atrix 2 thinks it knows best and will turn off the wifi antenna on me - doesn't matter if it's on the charger. I only got this phone because of a great deal from Costco, and overall I'm pleased with the phone, except for this issue.

Just happened again between sitting down at my desk at work and typing up this reply

Looks like I'll be going back and getting myself the SG2 if this issue doesn't go away.