1. ccgoogins's Avatar
    Every time I try to select a contact, the app crashes and I get the following error message - "Sorry! The application Contacts Storage (process com.motorola.contacts) has stopped unexpectedly. Please try again... Force Stop". This started out of no where. I didn't do anything new to my phone. How can I fix this without losing my contact list.

    (I've tried to research this. There are similar descriptions out there, but I can't follow them. Can someone give me a simple answer???... Thanks!)
    04-19-2013 02:17 PM
  2. ccgoogins's Avatar
    Accidently fixed problem. Microsoft had obsoleted Hotmail. Once I deleted the Hotmail App, my contacts started working again!
    04-20-2013 12:01 PM
  3. mom2threeboys's Avatar
    Thank you! I've been trying for about 2 weeks to figure out what was crashing my contacts. I uninstalled my Hotmail app and it's working fine now - thanks again!
    04-25-2013 08:31 AM
  4. ccgoogins's Avatar
    You're welcome.
    04-25-2013 09:18 AM
  5. alab2013's Avatar
    Thanks a lot! "I've been trying for 2 weeks to figure out what was crashing my contacts. I uninstalled my Hotmail app and it's working fine now - thanks again" - as another user stated above - my case exactly!
    05-04-2013 03:10 PM
  6. ccgoogins's Avatar
    You're welcome!
    05-04-2013 03:58 PM
  7. Jorge Matta's Avatar
    Great Advice! Same problem - and fixed!
    05-12-2013 09:02 PM
  8. Wasif Tanveer's Avatar
    what should i do i do not have hotmail app installed?
    11-14-2013 04:31 AM

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