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  1. Thread Author  Thread Author    #1  

    Unhappy Selecting contact crashes the contacts app

    Every time I try to select a contact, the app crashes and I get the following error message - "Sorry! The application Contacts Storage (process com.motorola.contacts) has stopped unexpectedly. Please try again... Force Stop". This started out of no where. I didn't do anything new to my phone. How can I fix this without losing my contact list.

    (I've tried to research this. There are similar descriptions out there, but I can't follow them. Can someone give me a simple answer???... Thanks!)
  2. Thread Author  Thread Author    #2  

    Default Re: Selecting contact crashes the contacts app

    Accidently fixed problem. Microsoft had obsoleted Hotmail. Once I deleted the Hotmail App, my contacts started working again!
  3. #3  

    Default Re: Selecting contact crashes the contacts app

    Thank you! I've been trying for about 2 weeks to figure out what was crashing my contacts. I uninstalled my Hotmail app and it's working fine now - thanks again!
  4. Thread Author  Thread Author    #4  

    Default Re: Selecting contact crashes the contacts app

    You're welcome.
  5. #5  

    Default Re: Selecting contact crashes the contacts app

    Thanks a lot! "I've been trying for 2 weeks to figure out what was crashing my contacts. I uninstalled my Hotmail app and it's working fine now - thanks again" - as another user stated above - my case exactly!
  6. Thread Author  Thread Author    #6  

    Default Re: Selecting contact crashes the contacts app

    You're welcome!
  7. #7  

    Default Re: Selecting contact crashes the contacts app

    Great Advice! Same problem - and fixed!
  8. #8  

    Exclamation Re: Selecting contact crashes the contacts app

    what should i do i do not have hotmail app installed?

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