C Corey Sago New member Aug 19, 2013 1 0 0 Visit site Aug 19, 2013 #1 My matrix HD stopped downloading music and now I can't get to Google play. Help
R Roger Gibbens Well-known member Jun 1, 2013 112 0 0 Visit site Aug 22, 2013 #2 Try turning the phone off, and then back on. If that doesn't work, a hard re-set (holding the power button & volume up button at the same time for a few seconds will give you the options to follow) usually corrects the issue.
Try turning the phone off, and then back on. If that doesn't work, a hard re-set (holding the power button & volume up button at the same time for a few seconds will give you the options to follow) usually corrects the issue.