Gmail sync stop working? (solved)
I set up three accounts (on plain gmail, two google apps) in the gmail client Sunday. They worked great all day Monday, but then some time last night, all stopped updating. None of them will get new emails or notify the server of deletes, etc unless I specifically tell it to refresh that account.
I've tried backing out the updates to the stock gmail client. I've tried clearing cache for both the stock and the updated client - nothing seems to have any effect.
I did root the phone on Sunday, but this was all working after that for over a day.
Anyone else seeing this type of problem? Any suggestions would be greatly appreciated - it's really frustrating to have the crappy old iphone getting mail but my shiny new Atrix not... :-(
thanks! - Tony
____ update _______
I found that by adding the "power control widget" global syncing was turned off. Turning that back on re-enabled the config option and the syncing.
I was playing with that widget the other night and I must have accidentally disabled sync as I was trying to delete the widget. Crazy that it completely removes the sync option everywhere.
Last edited by dentarthurdent; 03-16-2011 at 01:25 PM. Reason: problem solved
- 03-16-2011, 07:27 AM #2
- 12 Posts
I noticed this happen last night too, but at the same time, it also happened with my old Nexus One that is only on Wifi. This seems to happen from time to time, and it's not specific to a particular phone. Sometimes rebooting the phone helps, sometimes after a manual refresh it starts working again.
I removed one of the google apps accounts and re-added it. Now when I try to access it, it says that the account is not configured to auto-sync and that I should go to the settings for "accounts & sync" and enable it. But I only have "accounts" and I can't locate the screen that I originally used to enable what parts of the accounts (mail, contacts, calendar, etc) should sync. It appears that that screen has disappeared. It's also not under the "data delivery" screen. There, the "email and corporate sync" entry is grayed out.
- 03-19-2011, 12:57 PM #5
moto31 - add the "Power Control" widget to your screen and use it to turn the global sync back on. I don't know where else you can access that setting. Once you turn it on, the sync options in the Gmail config will reappear. It's a terrible design to completely removed the options.
- 03-19-2011, 02:52 PM #7
dentarthurdent: I just figured out the Android "Power Control" widget and came back to post your same solution!
Before that I did a live chat with motorola tech support and they told me to do a factory reset to solve the issue.... I agree it's a poor design for a widget to remove the options in the main screen. I guess Motorola support didn't know about this either.
I guess this just means I gotta play with this thing more to learn android (I'm coming over fresh from a 3 yr old Win Mobile 6.1 device)
- 07-05-2012, 08:14 AM #8
- 11-01-2012, 07:48 PM #9
Re: Gmail sync stop working? (solved)