Just got an Atrix, love it, but...
I bought an Atrix from a guy on Craigslist, and so far I love it, it's a great phone.
BUT... I've gotten complaints from everyone I've had conversations with that I sound muffled, I have to repeat myself 100 times, it's very annoying. Is there anything I can do about this?
- 04-18-2011, 09:04 AM #2
- 04-18-2011, 09:08 AM #3
Very well-known issue with this phone. It's been talked about several times here, and even on separate motorola-specific forums. Motorola has been notified and they issued an update to the phone which is pushed to you via OTA by going to "About" in your settings, it fixes some other issues but I'm not sure if it really did anything about the phones that had the muffled problem, as my Atrix didn't have that problem so I never noticed any difference or even kept up with the issue. Hopefully someone else will respond here with better information for you.
- 04-18-2011, 09:35 AM #4
The update was pushed out, but from what I herd it didnt fix that problem. You have to return it and get a replacement. Whats messed up is that the person you got it from on craigslist probably knew that, and sold it. But didnt say anything about that. Im not sure if you have an option to return it to Motorola since you are not the original purchaser. I would look into that if you can.Just swapped out the Xoom Tablet for an IPhone. I never ever thought I would get an IPhone. Im currently eating my words. Apple has a lot going on here....Im loving both platforms.
- 04-18-2011, 09:36 AM #5
- 04-18-2011, 09:39 AM #6Just swapped out the Xoom Tablet for an IPhone. I never ever thought I would get an IPhone. Im currently eating my words. Apple has a lot going on here....Im loving both platforms.
- 04-18-2011, 10:15 AM #8
- 04-18-2011, 10:17 AM #9
- 04-18-2011, 10:30 AM #10
- 04-18-2011, 10:40 AM #11
- 04-18-2011, 12:02 PM #12
- 04-18-2011, 12:21 PM #13
- 04-18-2011, 12:25 PM #14
- 04-18-2011, 12:42 PM #15
maybe I should give them a call and find out more, as reading through the pages of warranty policies trying to find this one paragraph is kinda long and boring LOL
- 04-18-2011, 06:11 PM #17
- 04-18-2011, 08:47 PM #18
- 04-18-2011, 08:59 PM #19
- 5,873 Posts
- AOSP, & stock.
May I recommend future phone purchases take place at the cell store provider. That way you know you get a clean phone. It's always a good idea to use the phone for all basic funtions first too. Sorry to here about the muffled speaker. Have you tried some light compressed air to make sure there is no lint /dust?★★★★★
I hate to rant, but this is one reason I really liked my iPhone. Had this been an iPhone malfunction, I would have been in and out of the Apple store within 15 minutes with a brand new phone. Instead, I went to the store and waited in line for the guy to say "Oh, you have to go to the warranty store, they have them in stock, you'll get it replaced." After driving 15 miles they had none in stock and said they never had. Frustrating to say the least. Just bought it and now I'll be without it for weeks because no one can replace it in person.
- 04-18-2011, 09:31 PM #21
- 04-18-2011, 09:46 PM #22
- 04-18-2011, 09:54 PM #23
Stores never do warranty replacements for people that don't have proof of purchase. Regardless of the 30-day return policy, you can't return something you didn't buy. XBM is the fastest way to get the phone. 1800-801-1100 is the national number.
I saw a page back or so that someone said insurance doesn't cover water damage or something like that - that's not true at all. Insurance covers anything and everything except if you tell them you broke it yourself, on purpose. Like, if you said "I was angry at my life partner and threw it against the wall."
Keep in mind, insurance can be added whenever you update your IMEI with AT&T. If you buy a phone from craigslist, you can still add insurance in case your new phone has an issue such as this. If warranty won't cover it, insurance will.
- 04-18-2011, 10:01 PM #25