Need some help

**DrDubzz** · 07-18-2010, 06:38 PM

Hey guys, I just picked up a captivate this afternoon, replacing my 2G iPhone.

I like the phone but I'm having some problems. I had 3G connectivity all afternoon, but when I got home and connected to my computer (iMac) the first time a screen popped up about connections and I X'd it out, as it didn't seem useful (whoops?) and now I don't show that I have 3G connectivity.

Also, when I connect the phone to my computer should some sort of interface show up? I know it's connecting because it brings up iPhoto to download the pictures on my phone.

Any help is appreciated, thanks

**encheritto** · 07-18-2010, 07:07 PM

change your usb mode to mass storage.. helped me

**atlkr5** · 07-18-2010, 07:12 PM

I am having the same issue with connecting to my Mac, so:

I looked for drivers on Samsung website and I only see drivers for Windows.

So is there no Mac support for the Samsung?

I will continue to find a resolve.

**That70sGAdawg** · 07-18-2010, 07:14 PM

Same boat here- Missing Sync for Android doesn't recognize the USB connection....

**JackImageX** · 07-18-2010, 07:14 PM

I had the same problem when I tried to use doubleTwist.

Follow these instructions...
http://forum.androidcentral.com/t-ca...ubletwist.html

Let everyone know if it worked.

**DrDubzz** · 07-18-2010, 07:36 PM

Ok, both the mass storage and the double-twist posts were very helpful. Thanks guys

Also, I got my 3G going again by restarting the phone

**atlkr5** · 07-18-2010, 07:36 PM

did not seem to work for me for just connecting to the computer.

I am not using DT yet.

**DrDubzz** · 07-18-2010, 07:37 PM

Try the mass-storage option on the USB settings, that got my computer to at least detect the phone

**RedneckButlerBoy#AC** · 07-18-2010, 09:30 PM

Originally Posted by DrDubzz

Ok, both the mass storage and the double-twist posts were very helpful. Thanks guys

Also, I got my 3G going again by restarting the phone

Nothing wrong with a good reboot from time to time but if you don't want to for what ever reason, go into flight mode for 30sec to 2min and then turn it off. That turns off your connection to the mobile network and then makes a fresh one. Sometimes if you just made a short trip you may be stuck on a tower a little bit further away and doing that or a reboot makes it grab a closer tower.

**DrDubzz** · 07-18-2010, 09:34 PM

Originally Posted by RedneckButlerBoy

Nothing wrong with a good reboot from time to time but if you don't want to for what ever reason, go into flight mode for 30sec to 2min and then turn it off. That turns off your connection to the mobile network and then makes a fresh one. Sometimes if you just made a short trip you may be stuck on a tower a little bit further away and doing that or a reboot makes it grab a closer tower.

thanks for the tip! I appreciate it