- 2 Posts
Can't access phone storage when charging via USB
Just got the Captivate yesterday and really liking it except for one issue. I setup the USB options to prompt me for the type of connection when I plug into USB. If I choose Mass Storage I'm still not able to connect to the phone from my computer (Mac or Win 7). I assumed that choosing that option would mount the phone as an accessible drive. Just wondering what I'm missing. I don't have an external MicroSD card in the phone... is that required to do this? The options I have when I plug in via USB are...
I'm new to Android... moving over from Blackberry... and any advice you can provide would be greatly appreciated.
PS... Also looking for a good silicone case for this phone... any pointer to a good source for cases would also be greatly appreciated.
- 07-19-2010, 12:31 PM #2
- 101 Posts
For the Mac, I had the same issue. I wrote up what the work-around is here:
(although it's written for doubleTwist, it should allow you to access the internal memory via USB).
That may help you with Windows 7 also. I don't have a mini USB cable here at work to test it. You may need to load a specific driver for the phone with Windows (Samsung does have a driver on their website for Windows XP and Vista). Also, it will depend if you are running 32-bit or 64-bit.
I think this may be a flaw on the phone with the way it handles USB. But, luckily, it's something that's easy to circumvent.
- 07-19-2010, 12:36 PM #3
- 2 Posts
Thanks for the quick reply. I went in and enabled USB Debugging and then when I connected to my Mac (my primary machine) it gave me the option to Mount as USB Storage so I did that but unfortunately it still isn't showing up anywhere on the Mac. I tried Un-Mounting it and then Mounting it again but still no go. I'm running 10.6.4 on this machine if that matters.
- 07-19-2010, 12:46 PM #5
- 101 Posts
What version of OS X are you running also? I have Snow Leopard and this did work for me. You do have to mount the USB storage (looks like you did that).
- 07-19-2010, 01:02 PM #6
- 07-19-2010, 01:36 PM #7
- 07-19-2010, 03:27 PM #8
- 1 Posts
I messed around with this for a long time last night. Two suggestions from my end:first, ATT now has the manual up and it helps quite a bit. Second, I tried all different connections and using Samsung's driver to no avail. Finally I uninstalled the Samsung driver, rebooted, and connected via the Media Player option. Once connected as a media player Windows installed the driver fine and I was able to see and access the phone like an external (usb) drive. It also worked like a champ with Media Player. With any other selection I was not able to move files around. I hope this helps.
I am running Windows 7 64 Ultimate